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    Elinchrom and

    Your Personal Data

    We value your business and respect the privacy of your information.

    Protecting our users’ data is a top priority for Elinchrom.

    In order to maintain user trust, we want to explain why we collect some of your data and how we use it.


    Newsletter Subscribers:

    In order to send you the EL-Newsletter we require your email address and we request your country (optional) to provide tailored information whenever possible.

    Support Account:

    Good communication with our customers is a high priority for Elinchrom.

    Opening an Elinchrom account allows you the full benefit of our support service, and the information requested during account creation helps us to improve this service.

    In order to offer you as much help and support as possible we ask for your name, contact details and the type of unit you own.


    The data stored in our system is the following:

    • E-mail address
    • Country (if any)
    • First name*
    • Surname*
    • Postal Address* (if any)
    • Company* (if any)
    • Phone Number* (if any)
    • Elinchrom Product*
    • Login*
    • Password*

    *Only for users who register Elinchrom products for support.


    All data shared with Elinchrom remains private and and you can delete it at any moment.

    Elinchrom will not share or use your personal information in ways unrelated to the purpose for which you originally provided it. We will always request your consent before using your information for any other purpose.

    Your contact details may be shared with your local Elinchrom Distributor to improve communication and support in general.


    Information is key!

    For further information and assistance, please contact us here.

    Last update on 06.12.2018