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How strong enough is the Elinchrom OCF Adapter?

The Elinchrom OCF Adapter is designed to hold up to 1kg (2.2lbs).
The Elinchrom-Profoto Adapter (EL26333) should be used for all payloads exceeding that limit.

Will there be dedicated Elinchrom OCF accessories?

Yes, we already have OCF Barndors (26002) and OCF Wide Reflector 16cm 90° (26090), and more is coming.

Do I need an adapter for the ONE to use the Elinchrom light modifiers I already have?

Yes, you need the Elinchrom OCF adapter.

What accessory is compatible with the Quadra head?

You can use almost any Elinchrom accessory with the Quadra Reflector Adapter MK-II:
Read more about light shapers for the ELB 400 / 500

Tripods for heavy Sofboxes

If you’re using a Rotalux Indirect 150 or other heavy accessories, go for a strong Tripod: the Tripod Air HD (31039).

www.elinchrom.com/range/accessories/

Elinchrom spare parts

If you need spare parts, you have to contact an official Elinchrom service center in your country.

Grids for Softboxes

We have a complete range of grids for the Rotalux and Rotalux Go range.
We currently don’t have Grids for the Litemotiv range.
Rotalux product page

Maximum weight on the D-Lite units

The D-Lite range can’t hold weight over 1.5kg.
We advise not to go beyond a Rotalux 135 cm.

ELB 400 and old Quadra accessories

Compatibility with all previous Quadra batteries, cables, heads, and accessories is guaranteed.
Most of the Elinchrom range accessories are compatible using the Q-Reflector Adapter.

ELB 500, ELB 400, Quadra / accessories compatibility

Only the heads and the batteries are not compatible.
All Q-Mount accessories; light shapers, protective caps, and cables are compatible with the ELB 500 TTL.

Ambassador

Become an Elinchrom Ambassador

We get a lot of enquiries about how becoming an Ambassador.

There is no established form or special recipe for becoming a member of the family, everything is possible.
One important fact is that we love to be surprised by adventurous people.
 

In general, ambassadors are recommended by local Elinchrom distributors.

The best advice we can give is to prepare a sensational portfolio of your work and get in touch with your local Elinchrom distributor to introduce yourself.
 

Build a relationship with them so that when an opportunity arises to join the Ambassador program, they can advise us and put you forward as a potential candidate.

 

Remember, being a good photographer is not enough, so please, highlight your quality in all the surrounding fields such your ability to give workshops, your social activities or any other aspect that might help Elinchrom shine.

Battery Packs

Beauty Dish

Old Elinchrom units compatibility with current accessories

We use the same Elinchrom mount since 1974, which means old units are still compatible with actual accessories.

Beauty dish for portraits

For portraits, we would suggest using the Softlite White Reflector, as the Softlite Silver Reflector might be too crispy for portrait shoots.

How much light can cover a Beauty Dish?

The Soflite Beauty Dish 44 cm will cover about 180 cm with a light loss of approximately 4/10th F-Stop from center to edge at 2 or 3 m distance to the background.

Bridge

Connect the Elinchrom Bridge to a device with Bluetooth

  • Download the latest Elinchrom App for iOS or Elinchrom Studio Software for macOS or Windows.
  • Update the Elinchrom Bridge module to the latest Firmware (with the Elinchrom Updater).
  • Activate Bluetooth on your device.
  • Switch the Bridge ON.
  • Launch the App/Software and find the connected Bridge displayed in the window.
  • The LED of the Bridge flashes in Blue.
  • Chose the frequency channel 1 to 20, depending on which channel your flash units are set, normally to channel 1.
  • Scan for enabled Elinchrom flash units.
  • Start to control the units.

Battery run time is about 6 to 8 hours, but the Bridge can also be used with the USB micro cable connected to your computer for charging. You can chose if you use the USB cable or the Bluetooth connection.

The Elinchrom Bridge Auto Off mode

The Elinchrom Bridge will automatically turn off after 120 min if no activity is detected.

What is the Elinchrom Bridge module?

The Elinchrom Bridge is the required link between Elinchrom units and the Elinchrom Studio Software / App to be able to control your setup.

Elinchrom Studio compatibility with the Skyport USB RX

The Elinchrom Studio is not compatible with the Skyport USB RX.
You need the Elinchrom Bridge module to use the Elinchrom Studio Software or App.

Save and load settings in the Studio Software / App

In the Elinchrom Studio Software / App, you have LOAD and SAVE buttons.
With this, you can load and save all settings for all units in your setup.

Elinchrom Bridge and Software / App issues

If the communication between your Elinchrom flash units and the Software/App is not possible. It could be that the bridge is not working.

Please check the following:

  • Make sure the Bridge is updated to the latest firmware with the Elinchrom Updater.
  • Make sure that your Elinchrom flash units are compatible with the iOS App and/or desktop Software. Read more
  • Load the App, switch on the Bridge (green flashing LED’s, will show up) and switch on the flash units and start the App. When Bluetooth is activated on your device, the Bridge will show up in the App/Software.
  • On a computer, you can also connect the Bridge via USB Micro cable.
  • Do not use Speed Sync Mode on units and Transmitters, the App and Software work only in Normal Sync Mode.

Compatibility with flash units and the Elinchrom Studio Software / App

Most enabled units are compatible with the Elinchrom Studio Software/App.
To know what units are compatible, click here.

Elinchrom Bridge firmware update

To update the firmware of the Elinchrom Bridge proceed as follows:

  1. Download the latest Elinchrom Updater from this page.
  2. Plug the USB cable into the module.
  3. Press ON/OFF button for at least 5 secs.
  4. The white LED light will switch in yellow and flashes twice each second.
  5. The module is now into “Firmware update”.
  6. Start the Elinchrom Updater.
  7. Click “Update” and follow the messages in the updater window.

Read more about firmware updates.

BRX

Fuse replacement

Mains fuse

  • Before changing a blown fuse, switch OFF the unit and remove the mains cables.
  • Open the small drawer in the mains plug with a screwdriver and replace the fuse with the spare one located in its support case in this drawer.
  • Please, also make sure to check the correct rating of the fuse.

Modeling lamp fuse

  • Switch OFF the unit and replace the blown fuse with a new one, in the correct rating.
  • The fast blow fuse will protect the triac of the modeling lamp circuit, the lamp, and the flashtube.

Error 1

E1 indicates an overvoltage problem.
Switch the unit OFF, wait 2 minutes and switch the unit ON again.
If the error still appears, it needs to be checked out by your local Elinchrom service center.

The flash unit emits fume

If the unit hasn’t been used for a while it’s possible that it accumulated a bit of dust.
Before using it, we recommend leaving the unit ON with the modeling lamp for half a day.
This will allow the capacitors to reform themselves.

Old Elinchrom units compatibility with current accessories

We use the same Elinchrom mount since 1974, which means old units are still compatible with actual accessories.

Battery inverters with Elinchrom units

Most Elinchrom distributors offer battery inverter solutions from different brands.
Please use only pure sine wave AC/DC battery inverter or patrol generators with flash units in general.
Non-sine wave inverters will damage the flash capacitors!
A 1200W pure sine wave battery or patrol inverter can operate approximately 2x 500Ws flash units, mainly in slow recycling mode (if this is selectable) and with reduced modeling lamp power, depending on which flash unit and which modeling lamp is used.
A few models that work with Elinchrom units;  LP800X Power Inverter (but probably discontinued) or the Innovatronix with their The Tronix Explorer XT3 or Tronix Explorer XT SE model.
Please check with your local Elinchrom distributor for more information.

The unit doesn’t fire or misfire

First, do the following:

  • Change the battery of the Transmitters
  • Change the Transmitters
If the problem remains, it could come from the flash tube or the keyboard itself.

Dark slide on the picture

If a dark slide appears on your picture, this could be a sync issue when you use too short sync speeds with DSLR cameras.
You need to set the camera shutter speed at least at one value slower to maybe 1/200s or 1/160s.

Read more about flash sync.

Error 6

E6 indicates a possible error in the charge circuit or mains supply.
This error message may pop up if you switch the unit ON/OFF too fast.
Please check all fuses and try powering it up again.
If the message comes back, return the unit to your local Elinchrom service center.

My flash head is dropping down

It might be that the rubber brake discs in the tilt head are consumed or greasy.
You can try to clean them with alcohol or use an anti-grease liquid that does not ruin the rubber.
If this does not help, please contact your local Elinchrom service center.

Modeling lamp not working

There might be a contact problem in the E27 socket.
Try to screw the lamp a bit further into the socket. Please use gloves for protection in case the bulb breaks. If this does not help, please contact your official Elinchrom service center.

Color temperature and consistency output

All flashes are extremely consistent in flash power output and may vary due to the glass flash tube by a 1/10th of an F-Stop or even less.
The color temperature is stable. The color shifts over 3 f-stop flash power regulation is about 200 – 300 Kelvin or even less, but when set to a certain flash power output each flash is consistent.
At minimum power, the flash color temperature tends to be warmer. At full power, it tends to be cooler, due to the voltage regulation of the capacitor for different flash power outputs.
This will not affect the image result, since studio lights are a mix of old and new units at different power levels with silver and white reflectors or Softboxes of different brands and fabrics.
The difference between a silver reflector and a softbox can show a gap in the color temperature, maybe 500 K or more.
The flash duration and specifications at full power you find in the user manuals.

Turning off sound issues

When turning off, the unit makes an electrical buzz or a zapping sound, ensure that all the main plugs and cables are earth grounded and that the main cable is well connected with the unit.
If this noise is not disappearing, it might be a faulty ON/OFF switch, which needs to be checked by an authorised elinchrom service.

Modeling lamp blow up

If a halogen modeling lamp blows up, make sure the main voltage is compatible with the bulb of your unit.
If you bought an Elinchrom unit from an international website, such as B&H or Amazon, you may have a US configuration. It could be the modeling lamps are 110V and the mains voltage in your country is 230V.
It could also be voltage spikes in the mains, which could be a reason for this unusual defect.
You should always purchase Elinchrom products in official dealer stores.

Control flash duration

You don’t have direct control over your flash duration.
The flash duration depends on your flash power settings.

Change ID unit number

It is not possible to change the flash unit ID numbers.
The ID number is unique to each product and currently unchangeable.
But you can give a custom name directly from the Elinchrom App / Software.

Continuous flash after power on the unit

Sometimes this effect can be forced by neon or energy saver lamps when they are too close to the unit and when the photocell is switched on.
  • Switch OFF the photocell and try again.
  • Switch OFF all the ambient lights.
  • Switch OFF the photocell and try again. 

If the unit stops flashing continuously, it could be caused by the ambient lights.

If this doesn’t help, it is a defect. You need to contact your local Elinchrom service center for a check.

Error 8

E8 indicates a Fan management problem due to overheating.
Wait until the unit has cooled down.
Check if the Fan is blocked.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 2

E2 indicates an overheating problem.
Wait until the unit has cooled down.
The unit will switch back to normal operation as soon as temperature decreases to a normal working level.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 3

E3 indicates an Auto Dump function fault.
The Unit has detected a time out in the ADF mode.
Switch the unit OFF, wait 2 minutes and switch the unit On again; use the Test release button for power reduction.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 4

E4 indicates a Charge fault.
The unit has detected a time-out during recharging.
Switch the unit OFF, wait 2 minutes and switch the unit On again.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 5

E5 indicates a Mains supply fault.
Check your mains cord and mains installation sockets.
Switch unit OFF, wait 2 minutes and switch the unit ON again.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Elinchrom TTL units in a classic Elinchrom setup

Yes, you can use Elinchrom TTL units together with older Elinchrom flash units, but only in Manual mode, of course.

Ideal use and storage temperature

The ambient temperature whilst the unit is in use: min. -5°C (41°F) up to max. 35°C (95°F).
Storage temperature: -5°C (41°F) up to 60°C (140°F)
Optimal operating temperature: 0°C (32°F) up to 45°C (113°F).

What unit is TTL compatible?

The Elinchrom ONE, the ELB 500 TTL, and the ELC 125 / 500 are compatible with TTL along with the Transmitter Pro.

For more information, please check the compatibility chart.

What unit is HSS compatible?

Please check the compatibility chart to know what unit is HSS compatible.

Connectivity

Can the ONE achieve Hi-Sync?

Hi-Sync is not available with the ONE.
HSS will be enabled automatically with the Transmitter Pro and compatible cameras.
Note: Elinchrom units integrated into an existing Elinchrom setup with Hi-Sync and HSS units altogether work seamlessly.

Can I control the ONE via smartphone or computer?

Yes. You can control the ONE with the Elinchrom Studio Software and/or the iOS App.

Is the unit designed with a sync socket?

No, there is no sync socket in the ONE.

Can the ONE achieve HSS (High Speed Sync)?

Yes, the ONE can enable HSS and TTL with the Transmitter Pro.

EL-Skyport Receiver Universal, dead or alive?

Please try the following to recover your module:
  • Connect to the charger and wait a few minutes.
  • An irregular flashing green light (it can be a very weak light) should appear.
  • If you see the green light, please find the small hole above the on/off switch and press for about 10 seconds until the green light gets stronger. This will reset the module and the deeply discharged battery. Note: the charger must be connected during this process.
  • The Universal Module’s battery should recover. If not, please contact your Elinchrom service center.

EL-Skyport Speed and modeling lamp settings

The EL-Skyport Speed offers the following lamp mode options:
  • Press the + button for 3 seconds: modeling lamp is in proportional mode.
  • Press the + button for 5 seconds: one time short the modeling lamp will switch from “Prop” to “Free” Mode and the modeling lamp will set automatically to the last “Free” value.
  • If you wait 5 seconds after switching on the modeling lamp, the modeling lamp and the flash power can be controlled with the +/- buttons.
  • To switch the modeling lamp off press the + button again for 3 seconds.

 

Skyport system compatibility with cameras

All cameras respecting the standard sync triggering system will work.
The Hi-Sync/HSS/TTL features on the Transmitter Pro are only available for Nikon, Canon, Sony, Olympus, Panasonic, and Fujifilm cameras.

Use a Transmitter Pro for Canon on a Nikon camera and reverse

Yes, you can use it but in manual mode only.
Only the hot-shoe middle contact is available to trigger Elinchrom flash units.
You can use a Canon Transmitter Pro on a Nikon camera or a Nikon Transmitter Pro on a Canon in manual mode.
You can still control power and see the unit displayed on the Transmitter.
Keep in mind HS, HSS and ODS features are not available and will not have any effect.

Transmitter distance range

The distance range of the Transmitter Plus or Pro is 200 m (656 feet) outdoors and 60 m (196 feet) indoors.

If the distance is limited, then please try the following:

  • Reposition the units.
  • Increase the distance from walls and ceilings.
  • ELSP Mode:
    In speed sync mode the distance range is reduced by approximately 50%, switch back to Normal sync mode.
  • Outdoors, the distance range could be reduced due to humidity, interference, obstacles, etc.

Unit is not displayed on the Transmitter Pro

Units equipped with a plug-in Transceiver RX are limited in remote features.
These units can however be triggered and controlled (but with no visual feedback) by the Transmitter Pro.
For more information about compatibility, please check this page.

Speed Mode is not working with the Transmitter Pro

If your unit is in Speed Mode (ELSP), your Transmitter also needs to be set to Speed Mode, or the Transmitter will not display the units.

The Transmitter does not recognize the unit

Activate the EL-Skyport receiver in your unit.
  1. Switch on the EL-Skyport receiver in the unit.
  2. Set Group and Frequency Channel to 1.
  3. Set the Sync Mode of the unit to Normal (on the Transmitter Pro, under the ELSP feature; the backlit display should appear green).

Blue and green light

The blue light in the back of the Transmitter Pro is the TTL communication with the camera.
The green light in the front of the Transmitter Pro is the EL-Skyport communication between the transmitter and the Elinchrom flash unit.

Switch from TTL to manual

TTL is only here to help you if needed.
If you don’t want TTL, you can just as easily use it in Manual mode.
You can start in TTL, lock exposure, and then switch to manual, we call this Manual Lock.

Elinchrom TTL units in a classic Elinchrom setup

Yes, you can use Elinchrom TTL units together with older Elinchrom flash units, but only in Manual mode, of course.

What unit is TTL compatible?

The Elinchrom ONE, the ELB 500 TTL, and the ELC 125 / 500 are compatible with TTL along with the Transmitter Pro.

For more information, please check the compatibility chart.

I don’t see my camera as HSS / TTL compatible.

If your camera is not listed as compatible, it simply means that it has not yet been tested with all possible features.
Don’t worry, you can test it, it will not have any negative effect on the camera.

What unit is HSS compatible?

Please check the compatibility chart to know what unit is HSS compatible.

D-Lite it

Dark slide on the picture

If a dark slide appears on your picture, this could be a sync issue when you use too short sync speeds with DSLR cameras.
You need to set the camera shutter speed at least at one value slower to maybe 1/200s or 1/160s.

Read more about flash sync.

The D-Lite it and Skyport compatibility

You can trigger the flash with the D-Lite it, but that’s it.
Only the D-lite RX versions can be power controlled with Elinchrom Transmitters or from the Elinchrom App/Software.

Elinchrom TTL units in a classic Elinchrom setup

Yes, you can use Elinchrom TTL units together with older Elinchrom flash units, but only in Manual mode, of course.

D-Lite RX

Fuse replacement

Mains fuse

  • Before changing a blown fuse, switch OFF the unit and remove the mains cables.
  • Open the small drawer in the mains plug with a screwdriver and replace the fuse with the spare one located in its support case in this drawer.
  • Please, also make sure to check the correct rating of the fuse.

Modeling lamp fuse

  • Switch OFF the unit and replace the blown fuse with a new one, in the correct rating.
  • The fast blow fuse will protect the triac of the modeling lamp circuit, the lamp, and the flashtube.

Error 1

E1 indicates an overvoltage problem.
Switch the unit OFF, wait 2 minutes and switch the unit ON again.
If the error still appears, it needs to be checked out by your local Elinchrom service center.

The flash unit emits fume

If the unit hasn’t been used for a while it’s possible that it accumulated a bit of dust.
Before using it, we recommend leaving the unit ON with the modeling lamp for half a day.
This will allow the capacitors to reform themselves.

D-Lite unit stops to work

Heavy number of flashes in a short period of time usage may be over the limits for this kind of flash unit.
To protect from overheating, the unit stops working automatically. If you switch OFF the modeling lamp, the unit may make some more flashes before they overheat.
For heavy amount of flashes in a short period of time, we would suggest using the ELC Pro HD.

Battery inverters with Elinchrom units

Most Elinchrom distributors offer battery inverter solutions from different brands.
Please use only pure sine wave AC/DC battery inverter or patrol generators with flash units in general.
Non-sine wave inverters will damage the flash capacitors!
A 1200W pure sine wave battery or patrol inverter can operate approximately 2x 500Ws flash units, mainly in slow recycling mode (if this is selectable) and with reduced modeling lamp power, depending on which flash unit and which modeling lamp is used.
A few models that work with Elinchrom units;  LP800X Power Inverter (but probably discontinued) or the Innovatronix with their The Tronix Explorer XT3 or Tronix Explorer XT SE model.
Please check with your local Elinchrom distributor for more information.

The unit doesn’t fire or misfire

First, do the following:

  • Change the battery of the Transmitters
  • Change the Transmitters
If the problem remains, it could come from the flash tube or the keyboard itself.

Dark slide on the picture

If a dark slide appears on your picture, this could be a sync issue when you use too short sync speeds with DSLR cameras.
You need to set the camera shutter speed at least at one value slower to maybe 1/200s or 1/160s.

Read more about flash sync.

Error 6

E6 indicates a possible error in the charge circuit or mains supply.
This error message may pop up if you switch the unit ON/OFF too fast.
Please check all fuses and try powering it up again.
If the message comes back, return the unit to your local Elinchrom service center.

My flash head is dropping down

It might be that the rubber brake discs in the tilt head are consumed or greasy.
You can try to clean them with alcohol or use an anti-grease liquid that does not ruin the rubber.
If this does not help, please contact your local Elinchrom service center.

Modeling lamp not working

There might be a contact problem in the E27 socket.
Try to screw the lamp a bit further into the socket. Please use gloves for protection in case the bulb breaks. If this does not help, please contact your official Elinchrom service center.

Color temperature and consistency output

All flashes are extremely consistent in flash power output and may vary due to the glass flash tube by a 1/10th of an F-Stop or even less.
The color temperature is stable. The color shifts over 3 f-stop flash power regulation is about 200 – 300 Kelvin or even less, but when set to a certain flash power output each flash is consistent.
At minimum power, the flash color temperature tends to be warmer. At full power, it tends to be cooler, due to the voltage regulation of the capacitor for different flash power outputs.
This will not affect the image result, since studio lights are a mix of old and new units at different power levels with silver and white reflectors or Softboxes of different brands and fabrics.
The difference between a silver reflector and a softbox can show a gap in the color temperature, maybe 500 K or more.
The flash duration and specifications at full power you find in the user manuals.

Modeling lamp blow up

If a halogen modeling lamp blows up, make sure the main voltage is compatible with the bulb of your unit.
If you bought an Elinchrom unit from an international website, such as B&H or Amazon, you may have a US configuration. It could be the modeling lamps are 110V and the mains voltage in your country is 230V.
It could also be voltage spikes in the mains, which could be a reason for this unusual defect.
You should always purchase Elinchrom products in official dealer stores.

Turning off sound issues

When turning off, the unit makes an electrical buzz or a zapping sound, ensure that all the main plugs and cables are earth grounded and that the main cable is well connected with the unit.
If this noise is not disappearing, it might be a faulty ON/OFF switch, which needs to be checked by an authorised elinchrom service.

Control flash duration

You don’t have direct control over your flash duration.
The flash duration depends on your flash power settings.

Change ID unit number

It is not possible to change the flash unit ID numbers.
The ID number is unique to each product and currently unchangeable.
But you can give a custom name directly from the Elinchrom App / Software.

Continuous flash after power on the unit

Sometimes this effect can be forced by neon or energy saver lamps when they are too close to the unit and when the photocell is switched on.
  • Switch OFF the photocell and try again.
  • Switch OFF all the ambient lights.
  • Switch OFF the photocell and try again. 

If the unit stops flashing continuously, it could be caused by the ambient lights.

If this doesn’t help, it is a defect. You need to contact your local Elinchrom service center for a check.

How to setup Hi-Sync/HSS ?

Hi-Sync or HSS mode is detected automatically.
Enabling the Hi-Sync/HSS feature is very simple but different for each camera.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS.
How to setup hi-sync / hss mode.

 

Maximum weight on the D-Lite units

The D-Lite range can’t hold weight over 1.5kg.
We advise not to go beyond a Rotalux 135 cm.

Flash counter

The value of the flash counter on a new unit could vary due to the factory quality control procedure.
To ensure proper and quality unit reliability, the components drive through a burn-in test which can be about 48 hours with an automated process. It is more a charge/discharge and on/off process to test and burn-in components. Factory controls are done without the flash tube.

Error 8

E8 indicates a Fan management problem due to overheating.
Wait until the unit has cooled down.
Check if the Fan is blocked.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 2

E2 indicates an overheating problem.
Wait until the unit has cooled down.
The unit will switch back to normal operation as soon as temperature decreases to a normal working level.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 3

E3 indicates an Auto Dump function fault.
The Unit has detected a time out in the ADF mode.
Switch the unit OFF, wait 2 minutes and switch the unit On again; use the Test release button for power reduction.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 4

E4 indicates a Charge fault.
The unit has detected a time-out during recharging.
Switch the unit OFF, wait 2 minutes and switch the unit On again.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 5

E5 indicates a Mains supply fault.
Check your mains cord and mains installation sockets.
Switch unit OFF, wait 2 minutes and switch the unit ON again.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

HS and HSS in the same setup

Yes, TTL Elinchrom units integrated into an existing Elinchrom setup with Hi-Sync and HSS altogether work seamlessly.

Read more about this.

Elinchrom TTL units in a classic Elinchrom setup

Yes, you can use Elinchrom TTL units together with older Elinchrom flash units, but only in Manual mode, of course.

Ideal use and storage temperature

The ambient temperature whilst the unit is in use: min. -5°C (41°F) up to max. 35°C (95°F).
Storage temperature: -5°C (41°F) up to 60°C (140°F)
Optimal operating temperature: 0°C (32°F) up to 45°C (113°F).

Impossible to go higher than 1/200s shutter speed

Hi-Sync or HSS mode is detected automatically with compatible units.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS:

How to setup hi-sync / hss mode.

  • Always check if you have the latest firmware installed.
  • If you use higher shutter speeds 1/400s and more, you should see a little “HS” symbol in the upper bar of the Transmitter Pro; this indicates that hi-sync is active.
  • Try different shutter speeds.
  • A decent grading over the image is unavoidable; this is the relation between camera chip size and the flash duration of the unit.
  • Try to use lower flash power settings. Hi-Sync requires a longer flash duration.
  • On the Transmitter  Pro, you find the ODS settings. Try to play with this setting to shift the exposure window to the best possible sync result.

What unit is TTL compatible?

The Elinchrom ONE, the ELB 500 TTL, and the ELC 125 / 500 are compatible with TTL along with the Transmitter Pro.

For more information, please check the compatibility chart.

What unit is HSS compatible?

Please check the compatibility chart to know what unit is HSS compatible.

Deflector

Old Elinchrom units compatibility with current accessories

We use the same Elinchrom mount since 1974, which means old units are still compatible with actual accessories.

Digital RX

Old Elinchrom units compatibility with current accessories

We use the same Elinchrom mount since 1974, which means old units are still compatible with actual accessories.

The unit doesn’t fire or misfire

First, do the following:

  • Change the battery of the Transmitters
  • Change the Transmitters
If the problem remains, it could come from the flash tube or the keyboard itself.

Dark slide on the picture

If a dark slide appears on your picture, this could be a sync issue when you use too short sync speeds with DSLR cameras.
You need to set the camera shutter speed at least at one value slower to maybe 1/200s or 1/160s.

Read more about flash sync.

Color temperature and consistency output

All flashes are extremely consistent in flash power output and may vary due to the glass flash tube by a 1/10th of an F-Stop or even less.
The color temperature is stable. The color shifts over 3 f-stop flash power regulation is about 200 – 300 Kelvin or even less, but when set to a certain flash power output each flash is consistent.
At minimum power, the flash color temperature tends to be warmer. At full power, it tends to be cooler, due to the voltage regulation of the capacitor for different flash power outputs.
This will not affect the image result, since studio lights are a mix of old and new units at different power levels with silver and white reflectors or Softboxes of different brands and fabrics.
The difference between a silver reflector and a softbox can show a gap in the color temperature, maybe 500 K or more.
The flash duration and specifications at full power you find in the user manuals.

Control flash duration

You don’t have direct control over your flash duration.
The flash duration depends on your flash power settings.

Elinchrom TTL units in a classic Elinchrom setup

Yes, you can use Elinchrom TTL units together with older Elinchrom flash units, but only in Manual mode, of course.

What unit is TTL compatible?

The Elinchrom ONE, the ELB 500 TTL, and the ELC 125 / 500 are compatible with TTL along with the Transmitter Pro.

For more information, please check the compatibility chart.

What unit is HSS compatible?

Please check the compatibility chart to know what unit is HSS compatible.

EL-Skyport

Can the ONE achieve Hi-Sync?

Hi-Sync is not available with the ONE.
HSS will be enabled automatically with the Transmitter Pro and compatible cameras.
Note: Elinchrom units integrated into an existing Elinchrom setup with Hi-Sync and HSS units altogether work seamlessly.

Can I control the ONE via smartphone or computer?

Yes. You can control the ONE with the Elinchrom Studio Software and/or the iOS App.

Can the ONE achieve HSS (High Speed Sync)?

Yes, the ONE can enable HSS and TTL with the Transmitter Pro.

Transmitter not working

Check the following points:

  • Change the frequency channel on the flash unit and the transmitter and test again.
  • Both devices must have the same frequency channel.
  • Are the transmitter and the unit set in the same Sync mode (Normal or Speed Mode)?
  • Is the battery of the Transmitter discharged?
  • Are the sync cables working properly?
  • Are the camera settings correct?
  • Is the unit used in bright ambient light, sun or halogen lamp directed on the photocell (the photocell may block the synchro circuit on these classical units)?
  • Re-check the triggering in a darker room with a minimum of ambient light.
  • Check the Transmitter with another flash unit.
  • Avoid metal objects or walls between the flash units and the transmitter.
  • In case a flash tube is faulty, you can hear the click sound of the flash unit, but no flash, this would indicate to replace the flash tube.

Dark slide on the picture

If a dark slide appears on your picture, this could be a sync issue when you use too short sync speeds with DSLR cameras.
You need to set the camera shutter speed at least at one value slower to maybe 1/200s or 1/160s.

Read more about flash sync.

EL-Skyport Receiver Universal, dead or alive?

Please try the following to recover your module:
  • Connect to the charger and wait a few minutes.
  • An irregular flashing green light (it can be a very weak light) should appear.
  • If you see the green light, please find the small hole above the on/off switch and press for about 10 seconds until the green light gets stronger. This will reset the module and the deeply discharged battery. Note: the charger must be connected during this process.
  • The Universal Module’s battery should recover. If not, please contact your Elinchrom service center.

EL-Skyport Speed and modeling lamp settings

The EL-Skyport Speed offers the following lamp mode options:
  • Press the + button for 3 seconds: modeling lamp is in proportional mode.
  • Press the + button for 5 seconds: one time short the modeling lamp will switch from “Prop” to “Free” Mode and the modeling lamp will set automatically to the last “Free” value.
  • If you wait 5 seconds after switching on the modeling lamp, the modeling lamp and the flash power can be controlled with the +/- buttons.
  • To switch the modeling lamp off press the + button again for 3 seconds.

 

Skyport system compatibility with cameras

All cameras respecting the standard sync triggering system will work.
The Hi-Sync/HSS/TTL features on the Transmitter Pro are only available for Nikon, Canon, Sony, Olympus, Panasonic, and Fujifilm cameras.

The D-Lite it and Skyport compatibility

You can trigger the flash with the D-Lite it, but that’s it.
Only the D-lite RX versions can be power controlled with Elinchrom Transmitters or from the Elinchrom App/Software.

Transmitter triggering problems

Please verify the following points:

  • Transmitter and receiver must have the same frequency channel settings.
  • Transmitter and receiver must have the same synchronization mode settings: Normal or Speed sync mode (ELSP MODE on the Transmitter Pro).
  • Check that the EL-Skyport receiver in all EL units with built-in receivers is switched ON.
  • Try another frequency channel for both transmitter and the receiver of the Elinchrom unit.
  • Reduce the distance between the flash unit and transmitter.
  • Check the hotshoe fitting.
  • Check the camera settings (turn hotshoe communication on).
  • Check that the Transmitter Pro version corresponds to your Canon, Nikon, Sony, Panasonic, Olympus, or Fujifilm camera.
  • Check the list of compatible cameras.

Learn more about Speed and Normal sync mode.

Skyport generations

There are three different Elinchrom EL-Skyport flash unit generations in the market.
Every new generation offers additional new features and improved performance.

  • 1st Generation
    EL-Skyport Transceiver RX plug-in module for Style RXDigital RX and Ranger RX.
    Units with the Transceiver RX can be detected but will not be displayed power levels. Their power levels can, however, be adjusted.
  • 2nd Generation
    Built-in EL-Skyport module Mk1 for BRXD-Lite RXQuadraQuadra Hybrid.
    These units can be detected with their power levels displayed and adjusted.
  • 3rd Generation
    Built-in EL-Skyport module Mk2 for ELC Pro HD, ELC and ELB.
    These units can be detected with their power levels displayed and adjusted.
    This generation also offers an extended distance range.

Change power from the Transmitter is not working

Please make sure your Elinchrom unit and Transmitter are both updated with the latest firmware.
www.elinchrom.com/support/firmware

ELSP mode

The Skyport Transmitter system has 2 operating modes that offer different shooting functionalities.


NORMAL Sync Mode
Green LED – 200 m (656’) working range – Synchro is limited to X-Sync.

SPEED Sync Mode
Red LED – 100 m (328’) working range – Synchro is limited to X-Sync but enables faster shutter speeds only on digital medium format cameras.

To use shutter speeds of up to 1/8000s, the HS / Hi-Sync mode must be activated on the Transmitter Pro when used in both Normal and Speed mode.

Read more about the ELSP mode.

Blue and green light

The blue light in the back of the Transmitter Pro is the TTL communication with the camera.
The green light in the front of the Transmitter Pro is the EL-Skyport communication between the transmitter and the Elinchrom flash unit.

How to setup Hi-Sync/HSS ?

Hi-Sync or HSS mode is detected automatically.
Enabling the Hi-Sync/HSS feature is very simple but different for each camera.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS.
How to setup hi-sync / hss mode.

 

How to control Elinchrom units with Speedlights

You can trigger Elinchrom flashes with Speedlights.

For a correct synchronization, you need to use the pre-flash feature of the photocell.

  • Go to the menu Photocell
  • Select preflash and confirm
  • Select Setup preflash 
  • Select Auto and confirm
  • Display shows: waiting preflashes
  • Now use your camera with the Speedlight mounted and trigger the camera directed to the photocell.

Now the photocell is correctly adjusted and will only trigger with the main flash.

 

Transmitters and modelling lamp control

Control of the modeling lamp is possible with the Transmitter Pro only and/or the Elinchrom App/Software.
It is not possible to control the modeling lamp with the Transmitter Plus.

Switch from TTL to manual

TTL is only here to help you if needed.
If you don’t want TTL, you can just as easily use it in Manual mode.
You can start in TTL, lock exposure, and then switch to manual, we call this Manual Lock.

ELB 500 TTL working with Speedlights

  • Using Elinchrom: with the Elinchrom Receiver Plus, any Speedlight can be used in Manual to add to the existing setup.
  • Using Phottix: with Phottix Odin II Receivers, corresponding compatible Speedlights can be used in either TTL or Manual. Only Canon and Nikon are supported.

Elinchrom TTL units in a classic Elinchrom setup

Yes, you can use Elinchrom TTL units together with older Elinchrom flash units, but only in Manual mode, of course.

ELB 500 TTL remote options

The ELB 500 TTL integrates 2 remote options:

  • Elinchrom Skyport: Compatible with the Elinchrom Transmitter Plus and Transmitter Pro and all Elinchrom units with built-in Skyport or Elinchrom Receiver Plus attached can be triggered together.
  • Phottix Odin II: Compatible with Phottix Odin II transmitters and Phottix products with built-in Odin II or Phottix Odin II receivers.

EL-Skyport Speed

EL-Skyport Speed and modeling lamp settings

The EL-Skyport Speed offers the following lamp mode options:
  • Press the + button for 3 seconds: modeling lamp is in proportional mode.
  • Press the + button for 5 seconds: one time short the modeling lamp will switch from “Prop” to “Free” Mode and the modeling lamp will set automatically to the last “Free” value.
  • If you wait 5 seconds after switching on the modeling lamp, the modeling lamp and the flash power can be controlled with the +/- buttons.
  • To switch the modeling lamp off press the + button again for 3 seconds.

 

Skyport system compatibility with cameras

All cameras respecting the standard sync triggering system will work.
The Hi-Sync/HSS/TTL features on the Transmitter Pro are only available for Nikon, Canon, Sony, Olympus, Panasonic, and Fujifilm cameras.

Transmitter triggering problems

Please verify the following points:

  • Transmitter and receiver must have the same frequency channel settings.
  • Transmitter and receiver must have the same synchronization mode settings: Normal or Speed sync mode (ELSP MODE on the Transmitter Pro).
  • Check that the EL-Skyport receiver in all EL units with built-in receivers is switched ON.
  • Try another frequency channel for both transmitter and the receiver of the Elinchrom unit.
  • Reduce the distance between the flash unit and transmitter.
  • Check the hotshoe fitting.
  • Check the camera settings (turn hotshoe communication on).
  • Check that the Transmitter Pro version corresponds to your Canon, Nikon, Sony, Panasonic, Olympus, or Fujifilm camera.
  • Check the list of compatible cameras.

Learn more about Speed and Normal sync mode.

The Transmitter does not recognize the unit

Activate the EL-Skyport receiver in your unit.
  1. Switch on the EL-Skyport receiver in the unit.
  2. Set Group and Frequency Channel to 1.
  3. Set the Sync Mode of the unit to Normal (on the Transmitter Pro, under the ELSP feature; the backlit display should appear green).

ELB 1200

Old Elinchrom units compatibility with current accessories

We use the same Elinchrom mount since 1974, which means old units are still compatible with actual accessories.

The unit doesn’t fire or misfire

First, do the following:

  • Change the battery of the Transmitters
  • Change the Transmitters
If the problem remains, it could come from the flash tube or the keyboard itself.

Battery life tips

The following actions will help preserve battery life:

  • Verify that usage temperature of the battery averages an ambient temperature of –10°C to 45°C (14°F to 113°F). In lower or higher temperatures, the battery may not work properly and can sustain damage.
  • The optimal storage temperature is between 15° C and 25° C (59°F and 77°F).
  • Avoid sudden temperature changes as this may cause condensation and malfunction.
  • Do not leave your battery uncharged for more than one week.
  • Recharge your battery completely before putting it in storage, remove the battery from the unit and the fuse, which will deactivate the battery.
  • Recharge at least once every 3 months any stored battery.

Download the battery guide.

The battery pack won’t fire anymore

The flash tube could have cracked and you’ll perhaps need a replacement flash tube.

My flash head is dropping down

It might be that the rubber brake discs in the tilt head are consumed or greasy.
You can try to clean them with alcohol or use an anti-grease liquid that does not ruin the rubber.
If this does not help, please contact your local Elinchrom service center.

Using different heads simultaneously

There is no technical problem with mixing Action, Pro, HS, or other heads together with the Ranger / Quadra / ELB 400 / ELB 1200 battery unit.
However, the only problem is that you may expect strange results in your lighting.
The Action head has a very fast flash duration while the HS head has a very low flash duration.

Color temperature and consistency output

All flashes are extremely consistent in flash power output and may vary due to the glass flash tube by a 1/10th of an F-Stop or even less.
The color temperature is stable. The color shifts over 3 f-stop flash power regulation is about 200 – 300 Kelvin or even less, but when set to a certain flash power output each flash is consistent.
At minimum power, the flash color temperature tends to be warmer. At full power, it tends to be cooler, due to the voltage regulation of the capacitor for different flash power outputs.
This will not affect the image result, since studio lights are a mix of old and new units at different power levels with silver and white reflectors or Softboxes of different brands and fabrics.
The difference between a silver reflector and a softbox can show a gap in the color temperature, maybe 500 K or more.
The flash duration and specifications at full power you find in the user manuals.

Error P or PB

“P” stands for Power (flash power), “PB” stands for Lead Gel Battery attached.
The fuse may not be inserted into the battery. If not, the fuse may be damaged and need a replacement.
Please check the operating instructions, page 8 & 9:
www.elinchrom.com/download.php?file=19&ln=en

Transmitter Pro and unit compatibility

A list of compatible cameras and flash units with the Transmitter Pro is available here.
www.elinchrom.com/support/compatibility/

Change ID unit number

It is not possible to change the flash unit ID numbers.
The ID number is unique to each product and currently unchangeable.
But you can give a custom name directly from the Elinchrom App / Software.

Battery airplane transportation regulations

Look for regulation PDF documents in the Download Center.

How to setup Hi-Sync/HSS ?

Hi-Sync or HSS mode is detected automatically.
Enabling the Hi-Sync/HSS feature is very simple but different for each camera.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS.
How to setup hi-sync / hss mode.

 

Using 2 heads in Hi-Sync mode

Yes, but it is not recommended.
Using 2 HS heads in Hi-Sync mode on an ELB or Quadra pack is possible. But please note that this will drastically affect results if Hi-Sync is used since the flash duration is faster when 2 heads are plugged in.
For optimal results, we advise using only one head, use only output A if Hi-Sync matters.

Flashtube turned dark

A flashtube that turns dark at the electrodes after the first usage can happen after the first burn-in.
It depends on the type of electrodes that are used in specific flash tubes as the Quadra HS heads.
On some other types, you have a kind of white rests at the electrodes.

Flash counter

The value of the flash counter on a new unit could vary due to the factory quality control procedure.
To ensure proper and quality unit reliability, the components drive through a burn-in test which can be about 48 hours with an automated process. It is more a charge/discharge and on/off process to test and burn-in components. Factory controls are done without the flash tube.

HS and HSS in the same setup

Yes, TTL Elinchrom units integrated into an existing Elinchrom setup with Hi-Sync and HSS altogether work seamlessly.

Read more about this.

Elinchrom’s HSS compared with Elinchrom’s Hi-Sync

The ELB 400 with a Quadra HS head and the ELB 500 TTL with an ELB 500 head are so very similar from power output. Whether one is more powerful than the other now depends upon the individual camera.
HSS offers the advantage of less exposure banding and no gradient in the exposure than HS.

Elinchrom TTL units in a classic Elinchrom setup

Yes, you can use Elinchrom TTL units together with older Elinchrom flash units, but only in Manual mode, of course.

Using the ELB units on mains

The life span of the battery is not affected while using the battery packs on mains.
You can leave the charger connected, but if you shot with high flash power in short cycles, the battery will discharge even with the charger connected.
If you do not use full power flashes, the unit can take a breath after a series of flashes, and the unit will not overheat. Don’t place the unit in the sun or close to heating systems, and take care that there is air circulation, not using the unit in a bag or similar.

Ideal use and storage temperature

The ambient temperature whilst the unit is in use: min. -5°C (41°F) up to max. 35°C (95°F).
Storage temperature: -5°C (41°F) up to 60°C (140°F)
Optimal operating temperature: 0°C (32°F) up to 45°C (113°F).

How to reset the ELB pack to default settings?

Push the Left and Right buttons at the same time and hold for at least 1 second.
The unit will reboot and will clear all working parameters.
This will not reset the counter of the unit.

Impossible to go higher than 1/200s shutter speed

Hi-Sync or HSS mode is detected automatically with compatible units.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS:

How to setup hi-sync / hss mode.

  • Always check if you have the latest firmware installed.
  • If you use higher shutter speeds 1/400s and more, you should see a little “HS” symbol in the upper bar of the Transmitter Pro; this indicates that hi-sync is active.
  • Try different shutter speeds.
  • A decent grading over the image is unavoidable; this is the relation between camera chip size and the flash duration of the unit.
  • Try to use lower flash power settings. Hi-Sync requires a longer flash duration.
  • On the Transmitter  Pro, you find the ODS settings. Try to play with this setting to shift the exposure window to the best possible sync result.

What unit is TTL compatible?

The Elinchrom ONE, the ELB 500 TTL, and the ELC 125 / 500 are compatible with TTL along with the Transmitter Pro.

For more information, please check the compatibility chart.

What unit is HSS compatible?

Please check the compatibility chart to know what unit is HSS compatible.

ELB 400

Fuse replacement

Mains fuse

  • Before changing a blown fuse, switch OFF the unit and remove the mains cables.
  • Open the small drawer in the mains plug with a screwdriver and replace the fuse with the spare one located in its support case in this drawer.
  • Please, also make sure to check the correct rating of the fuse.

Modeling lamp fuse

  • Switch OFF the unit and replace the blown fuse with a new one, in the correct rating.
  • The fast blow fuse will protect the triac of the modeling lamp circuit, the lamp, and the flashtube.

The unit doesn’t fire or misfire

First, do the following:

  • Change the battery of the Transmitters
  • Change the Transmitters
If the problem remains, it could come from the flash tube or the keyboard itself.

Battery life tips

The following actions will help preserve battery life:

  • Verify that usage temperature of the battery averages an ambient temperature of –10°C to 45°C (14°F to 113°F). In lower or higher temperatures, the battery may not work properly and can sustain damage.
  • The optimal storage temperature is between 15° C and 25° C (59°F and 77°F).
  • Avoid sudden temperature changes as this may cause condensation and malfunction.
  • Do not leave your battery uncharged for more than one week.
  • Recharge your battery completely before putting it in storage, remove the battery from the unit and the fuse, which will deactivate the battery.
  • Recharge at least once every 3 months any stored battery.

Download the battery guide.

Battery pack refuses to work

This error could be forced by a deeply discharged Li-Ion battery.
Please never store a discharged Li-Ion battery, always recharge it at least every 3 months and remove the battery from the unit.
Deeply discharged Li-Ion batteries can be recovered when connected and charged with the ELB 400. The ELB 400 unit offers a recovery mode for Li-Ion batteries.

Download the battery guide.
Please contact your local Elinchrom service center.

What accessory is compatible with the Quadra head?

You can use almost any Elinchrom accessory with the Quadra Reflector Adapter MK-II:
Read more about light shapers for the ELB 400 / 500

Dark slide on the picture

If a dark slide appears on your picture, this could be a sync issue when you use too short sync speeds with DSLR cameras.
You need to set the camera shutter speed at least at one value slower to maybe 1/200s or 1/160s.

Read more about flash sync.

The battery pack won’t fire anymore

The flash tube could have cracked and you’ll perhaps need a replacement flash tube.

My flash head is dropping down

It might be that the rubber brake discs in the tilt head are consumed or greasy.
You can try to clean them with alcohol or use an anti-grease liquid that does not ruin the rubber.
If this does not help, please contact your local Elinchrom service center.

Using different heads simultaneously

There is no technical problem with mixing Action, Pro, HS, or other heads together with the Ranger / Quadra / ELB 400 / ELB 1200 battery unit.
However, the only problem is that you may expect strange results in your lighting.
The Action head has a very fast flash duration while the HS head has a very low flash duration.

Color temperature and consistency output

All flashes are extremely consistent in flash power output and may vary due to the glass flash tube by a 1/10th of an F-Stop or even less.
The color temperature is stable. The color shifts over 3 f-stop flash power regulation is about 200 – 300 Kelvin or even less, but when set to a certain flash power output each flash is consistent.
At minimum power, the flash color temperature tends to be warmer. At full power, it tends to be cooler, due to the voltage regulation of the capacitor for different flash power outputs.
This will not affect the image result, since studio lights are a mix of old and new units at different power levels with silver and white reflectors or Softboxes of different brands and fabrics.
The difference between a silver reflector and a softbox can show a gap in the color temperature, maybe 500 K or more.
The flash duration and specifications at full power you find in the user manuals.

Quadra / ELB 400 shutting down

Make sure you insert the security fuse on the top side of the battery pack.
Please check the operating instructions, page 8 & 9.

Control flash duration

You don’t have direct control over your flash duration.
The flash duration depends on your flash power settings.

Fast to slow recycle time

This is a normal effect to prevent the unit from heating too much.

Error P or PB

“P” stands for Power (flash power), “PB” stands for Lead Gel Battery attached.
The fuse may not be inserted into the battery. If not, the fuse may be damaged and need a replacement.
Please check the operating instructions, page 8 & 9:
www.elinchrom.com/download.php?file=19&ln=en

Modeling light dimming control

Unfortunately, the LED modeling lamp of the Quadra/ELB 400 is not dimmable, therefore,  you cannot control its intensity.

Using the ELB 400 while charging

It is absolutely safe to use the ELB 400 or Quadra while charging.

Using a Lead Gel battery with an ELB 400

The Lead Gel battery can be used with an ELB 400 without any damage to the unit, it’s just a loss of performance.

Please note:
  • The ELB 400 battery status display will not work correctly with Lead Gel batteries.
  • The ELB 400 will switch to ECO (slow) mode due to the lower voltage of the Lead Gel battery.
  • The recycling time will increase and the number of flashes will be reduced.
  • The ELB 400 will switch off earlier, maybe already at 50% of the charge due to the lower voltage.

Transmitter Pro and unit compatibility

A list of compatible cameras and flash units with the Transmitter Pro is available here.
www.elinchrom.com/support/compatibility/

What are the 3 different Quadra heads?

  • The Quadra HS head was designed for optimal performance for Hi-Sync.
  • The Quadra Action (or A) is too fast for the highest shutter speeds which might result in disappointing results. Lowering the shutter speed will produce better results.
  • The Quadra Pro (or S) head is usable up to higher shutter speeds.

Learn more about the 3 Quadra heads

Is your gear compatible with Hi-Sync?

Is the Quadra HS head compatible with a Quadra unit?

Yes, it is 100% compatible.
The Quadra HS head is compatible with the ELB 400 and all previous generations of Quadra packs.

Change ID unit number

It is not possible to change the flash unit ID numbers.
The ID number is unique to each product and currently unchangeable.
But you can give a custom name directly from the Elinchrom App / Software.

Using strobo mode with an HS Head

We don’t recommend using the strobo feature when using an HS head.

The ELB 400 doesn’t match the specs

The ELB 400 can only charge faster when used with the latest Li-Ion battery (59 Wh, 14.4 V) Code number: 19295.
The Lead Gel Battery offers only 12 V, which slows down the ELB 400. However, with the dedicated Li-Ion battery, it will match the specifications.

Battery airplane transportation regulations

Look for regulation PDF documents in the Download Center.

Quadra / ELB 400 unit is not working anymore

Please check that the fuse is inserted correctly in the battery box.

How to setup Hi-Sync/HSS ?

Hi-Sync or HSS mode is detected automatically.
Enabling the Hi-Sync/HSS feature is very simple but different for each camera.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS.
How to setup hi-sync / hss mode.

 

What is the S Quadra head?

The “S” Quadra head is the old version of the actual “Pro” head.
Both heads are exactly the same but under a different name.
The previous Quadra heads were named “S” for Standard and “A” for Action.
Now we have 3 Quadra heads; The Pro (S), Action (A), and HS.

Read more about Quadra heads.

 

 

Exchange a Quadra flashtube

You cannot replace the flashtube of a Quadra A head with a Quadra HS – flashtube.
The plugin triggers are different and the security cannot be guaranteed if you try to replace a flashtube with another one.

Using 2 heads in Hi-Sync mode

Yes, but it is not recommended.
Using 2 HS heads in Hi-Sync mode on an ELB or Quadra pack is possible. But please note that this will drastically affect results if Hi-Sync is used since the flash duration is faster when 2 heads are plugged in.
For optimal results, we advise using only one head, use only output A if Hi-Sync matters.

ELB 400 and old Quadra accessories

Compatibility with all previous Quadra batteries, cables, heads, and accessories is guaranteed.
Most of the Elinchrom range accessories are compatible using the Q-Reflector Adapter.

Flashtube turned dark

A flashtube that turns dark at the electrodes after the first usage can happen after the first burn-in.
It depends on the type of electrodes that are used in specific flash tubes as the Quadra HS heads.
On some other types, you have a kind of white rests at the electrodes.

Flash counter

The value of the flash counter on a new unit could vary due to the factory quality control procedure.
To ensure proper and quality unit reliability, the components drive through a burn-in test which can be about 48 hours with an automated process. It is more a charge/discharge and on/off process to test and burn-in components. Factory controls are done without the flash tube.

Battery recovery mode is in a permanent loop

Your battery may be defective.
Please contact your local Elinchrom distributor for support.

Continuous light for unlimited time

You can set the modeling LED lamp to continuous light.
Please press the modeling lamp button for 2 seconds, and the lamp will be on for an unlimited time.
To switch OFF the modeling LED lamp, press the button again.

HS and HSS in the same setup

Yes, TTL Elinchrom units integrated into an existing Elinchrom setup with Hi-Sync and HSS altogether work seamlessly.

Read more about this.

ELB 500, ELB 400, Quadra / accessories compatibility

Only the heads and the batteries are not compatible.
All Q-Mount accessories; light shapers, protective caps, and cables are compatible with the ELB 500 TTL.

ELB 500, ELB 400 / Quadra head compatibility

The ELB 500 head is not compatible with the Quadra / ELB 400 Unit.
The Quadra heads cannot be used on ELB 500 units either, an error message will appear on the screen.
The voltages of the packs and heads are different and cannot be mixed up.

Li-Ion battery recovering mode

The ELB 400 is able to recover deeply discharged Li-Ion Batteries.
To do so, plug the battery into an ELB 400 unit and connect it to the mains.
A message shows up automatically to proceed the recovering mode.
If nothing happens, your battery may be defective.

ELB 500 head compared to Quadra heads

Other than the flashtube and electronics, the cable of the ELB 500 head is fixed and offers a more powerful and higher CRI LED.

The ELB 500 TTL compared to the ELB 400

The ELB 500 TTL offers 100 Ws more power, an easy-to-use and large interface, TTL, HSS, full asymmetry, and to do so, a completely new internal circuitry.
The ELB 500 TTL also offers only one type of head to shoot all kinds of various photography possible.

Elinchrom’s HSS compared with Elinchrom’s Hi-Sync

The ELB 400 with a Quadra HS head and the ELB 500 TTL with an ELB 500 head are so very similar from power output. Whether one is more powerful than the other now depends upon the individual camera.
HSS offers the advantage of less exposure banding and no gradient in the exposure than HS.

Elinchrom TTL units in a classic Elinchrom setup

Yes, you can use Elinchrom TTL units together with older Elinchrom flash units, but only in Manual mode, of course.

ELB 400/500 modelling lamp

Compared to the ELB 400, the ELB 500 TTL modeling lamp is a little more powerful and the CRI is much higher, making it significantly better for video use.

Using the ELB units on mains

The life span of the battery is not affected while using the battery packs on mains.
You can leave the charger connected, but if you shot with high flash power in short cycles, the battery will discharge even with the charger connected.
If you do not use full power flashes, the unit can take a breath after a series of flashes, and the unit will not overheat. Don’t place the unit in the sun or close to heating systems, and take care that there is air circulation, not using the unit in a bag or similar.

Ideal use and storage temperature

The ambient temperature whilst the unit is in use: min. -5°C (41°F) up to max. 35°C (95°F).
Storage temperature: -5°C (41°F) up to 60°C (140°F)
Optimal operating temperature: 0°C (32°F) up to 45°C (113°F).

How to reset the ELB pack to default settings?

Push the Left and Right buttons at the same time and hold for at least 1 second.
The unit will reboot and will clear all working parameters.
This will not reset the counter of the unit.

Impossible to go higher than 1/200s shutter speed

Hi-Sync or HSS mode is detected automatically with compatible units.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS:

How to setup hi-sync / hss mode.

  • Always check if you have the latest firmware installed.
  • If you use higher shutter speeds 1/400s and more, you should see a little “HS” symbol in the upper bar of the Transmitter Pro; this indicates that hi-sync is active.
  • Try different shutter speeds.
  • A decent grading over the image is unavoidable; this is the relation between camera chip size and the flash duration of the unit.
  • Try to use lower flash power settings. Hi-Sync requires a longer flash duration.
  • On the Transmitter  Pro, you find the ODS settings. Try to play with this setting to shift the exposure window to the best possible sync result.

What unit is TTL compatible?

The Elinchrom ONE, the ELB 500 TTL, and the ELC 125 / 500 are compatible with TTL along with the Transmitter Pro.

For more information, please check the compatibility chart.

What unit is HSS compatible?

Please check the compatibility chart to know what unit is HSS compatible.

ELB 500 TTL

The unit doesn’t fire or misfire

First, do the following:

  • Change the battery of the Transmitters
  • Change the Transmitters
If the problem remains, it could come from the flash tube or the keyboard itself.

Battery life tips

The following actions will help preserve battery life:

  • Verify that usage temperature of the battery averages an ambient temperature of –10°C to 45°C (14°F to 113°F). In lower or higher temperatures, the battery may not work properly and can sustain damage.
  • The optimal storage temperature is between 15° C and 25° C (59°F and 77°F).
  • Avoid sudden temperature changes as this may cause condensation and malfunction.
  • Do not leave your battery uncharged for more than one week.
  • Recharge your battery completely before putting it in storage, remove the battery from the unit and the fuse, which will deactivate the battery.
  • Recharge at least once every 3 months any stored battery.

Download the battery guide.

Battery pack refuses to work

This error could be forced by a deeply discharged Li-Ion battery.
Please never store a discharged Li-Ion battery, always recharge it at least every 3 months and remove the battery from the unit.
Deeply discharged Li-Ion batteries can be recovered when connected and charged with the ELB 400. The ELB 400 unit offers a recovery mode for Li-Ion batteries.

Download the battery guide.
Please contact your local Elinchrom service center.

What accessory is compatible with the Quadra head?

You can use almost any Elinchrom accessory with the Quadra Reflector Adapter MK-II:
Read more about light shapers for the ELB 400 / 500

The battery pack won’t fire anymore

The flash tube could have cracked and you’ll perhaps need a replacement flash tube.

My flash head is dropping down

It might be that the rubber brake discs in the tilt head are consumed or greasy.
You can try to clean them with alcohol or use an anti-grease liquid that does not ruin the rubber.
If this does not help, please contact your local Elinchrom service center.

Using different heads simultaneously

There is no technical problem with mixing Action, Pro, HS, or other heads together with the Ranger / Quadra / ELB 400 / ELB 1200 battery unit.
However, the only problem is that you may expect strange results in your lighting.
The Action head has a very fast flash duration while the HS head has a very low flash duration.

Color temperature and consistency output

All flashes are extremely consistent in flash power output and may vary due to the glass flash tube by a 1/10th of an F-Stop or even less.
The color temperature is stable. The color shifts over 3 f-stop flash power regulation is about 200 – 300 Kelvin or even less, but when set to a certain flash power output each flash is consistent.
At minimum power, the flash color temperature tends to be warmer. At full power, it tends to be cooler, due to the voltage regulation of the capacitor for different flash power outputs.
This will not affect the image result, since studio lights are a mix of old and new units at different power levels with silver and white reflectors or Softboxes of different brands and fabrics.
The difference between a silver reflector and a softbox can show a gap in the color temperature, maybe 500 K or more.
The flash duration and specifications at full power you find in the user manuals.

Error P or PB

“P” stands for Power (flash power), “PB” stands for Lead Gel Battery attached.
The fuse may not be inserted into the battery. If not, the fuse may be damaged and need a replacement.
Please check the operating instructions, page 8 & 9:
www.elinchrom.com/download.php?file=19&ln=en

Transmitter Pro and unit compatibility

A list of compatible cameras and flash units with the Transmitter Pro is available here.
www.elinchrom.com/support/compatibility/

Is the Quadra HS head compatible with a Quadra unit?

Yes, it is 100% compatible.
The Quadra HS head is compatible with the ELB 400 and all previous generations of Quadra packs.

Elinchrom and Phottix (Odin II)

Odin II is one of the two remote options in the ELB 500 TTL settings menu.
When this remote option is enabled, the ELB 500 TTL is compatible with Phottix Odin II transmitters and Phottix products with built-in Odin II or with Phottix Odin II receivers.
Only available for Canon and Nikon.

Change ID unit number

It is not possible to change the flash unit ID numbers.
The ID number is unique to each product and currently unchangeable.
But you can give a custom name directly from the Elinchrom App / Software.

Battery airplane transportation regulations

Look for regulation PDF documents in the Download Center.

How to setup Hi-Sync/HSS ?

Hi-Sync or HSS mode is detected automatically.
Enabling the Hi-Sync/HSS feature is very simple but different for each camera.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS.
How to setup hi-sync / hss mode.

 

Exchange a Quadra flashtube

You cannot replace the flashtube of a Quadra A head with a Quadra HS – flashtube.
The plugin triggers are different and the security cannot be guaranteed if you try to replace a flashtube with another one.

Flash counter

The value of the flash counter on a new unit could vary due to the factory quality control procedure.
To ensure proper and quality unit reliability, the components drive through a burn-in test which can be about 48 hours with an automated process. It is more a charge/discharge and on/off process to test and burn-in components. Factory controls are done without the flash tube.

Can the ELB 500 TTL achieve Hi-Sync?

Hi-Sync is not available with the ELB 500 TTL. HSS will be enabled automatically with compatible cameras.

ELB 500, ELB 400 / Quadra head compatibility

The ELB 500 head is not compatible with the Quadra / ELB 400 Unit.
The Quadra heads cannot be used on ELB 500 units either, an error message will appear on the screen.
The voltages of the packs and heads are different and cannot be mixed up.

HS and HSS in the same setup

Yes, TTL Elinchrom units integrated into an existing Elinchrom setup with Hi-Sync and HSS altogether work seamlessly.

Read more about this.

Switch from TTL to manual

TTL is only here to help you if needed.
If you don’t want TTL, you can just as easily use it in Manual mode.
You can start in TTL, lock exposure, and then switch to manual, we call this Manual Lock.

ELB 500, ELB 400, Quadra / accessories compatibility

Only the heads and the batteries are not compatible.
All Q-Mount accessories; light shapers, protective caps, and cables are compatible with the ELB 500 TTL.

Elinchrom TTL units in a classic Elinchrom setup

Yes, you can use Elinchrom TTL units together with older Elinchrom flash units, but only in Manual mode, of course.

ELB 500 TTL working with Speedlights

  • Using Elinchrom: with the Elinchrom Receiver Plus, any Speedlight can be used in Manual to add to the existing setup.
  • Using Phottix: with Phottix Odin II Receivers, corresponding compatible Speedlights can be used in either TTL or Manual. Only Canon and Nikon are supported.

ELB 500 TTL remote options

The ELB 500 TTL integrates 2 remote options:

  • Elinchrom Skyport: Compatible with the Elinchrom Transmitter Plus and Transmitter Pro and all Elinchrom units with built-in Skyport or Elinchrom Receiver Plus attached can be triggered together.
  • Phottix Odin II: Compatible with Phottix Odin II transmitters and Phottix products with built-in Odin II or Phottix Odin II receivers.

ELB 500 TTL minimum power

The minimum power is 0.1 / approx. 7.1 Ws.
At this power level, the flash duration in Action mode is 1/20000s.
Measured with an 18 cm Reflector at 2m distance with 100 ISO and F-stop 2.8 at 9/10th.

Note, where very low powers are required, it is still possible to use the daylight-balanced dimmable modeling lamp.

Elinchrom’s HSS compared with Elinchrom’s Hi-Sync

The ELB 400 with a Quadra HS head and the ELB 500 TTL with an ELB 500 head are so very similar from power output. Whether one is more powerful than the other now depends upon the individual camera.
HSS offers the advantage of less exposure banding and no gradient in the exposure than HS.

The ELB 500 TTL compared to the ELB 400

The ELB 500 TTL offers 100 Ws more power, an easy-to-use and large interface, TTL, HSS, full asymmetry, and to do so, a completely new internal circuitry.
The ELB 500 TTL also offers only one type of head to shoot all kinds of various photography possible.

What is Action Mode?

On Elinchrom TTL units (ELB 500, ELC, ONE) Action ON means that the focus is on providing the fastest flash duration while trading a bit of colour temperature stability.
Action OFF means that the focus is on providing the best possible color temperature stability while trading flash duration speed.

What is Active Charge?

Active Charge is a feature that enables you to charge while using the unit without damaging its battery.

No plugin cable for the ELB 500 Head

The power cord is attached to the ELB 500 Head permanently and is not removable.

ELB 500 head compared to Quadra heads

Other than the flashtube and electronics, the cable of the ELB 500 head is fixed and offers a more powerful and higher CRI LED.

ELB 400/500 modelling lamp

Compared to the ELB 400, the ELB 500 TTL modeling lamp is a little more powerful and the CRI is much higher, making it significantly better for video use.

Using the ELB units on mains

The life span of the battery is not affected while using the battery packs on mains.
You can leave the charger connected, but if you shot with high flash power in short cycles, the battery will discharge even with the charger connected.
If you do not use full power flashes, the unit can take a breath after a series of flashes, and the unit will not overheat. Don’t place the unit in the sun or close to heating systems, and take care that there is air circulation, not using the unit in a bag or similar.

ELB 500 TTL firmware update

Proceed as follows: 

  1. Download the EL-Updater and install the software:
  2. Connect the USB cable to the computer, and the ELB 500 TTL unit will switch automatically in update mode.
  3. Start the updater on your computer and follow the instructions displayed.

If you work with Mac, the software may not install. Please go to system preferences and allow to install this application.

Ideal use and storage temperature

The ambient temperature whilst the unit is in use: min. -5°C (41°F) up to max. 35°C (95°F).
Storage temperature: -5°C (41°F) up to 60°C (140°F)
Optimal operating temperature: 0°C (32°F) up to 45°C (113°F).

How to reset the ELB pack to default settings?

Push the Left and Right buttons at the same time and hold for at least 1 second.
The unit will reboot and will clear all working parameters.
This will not reset the counter of the unit.

Impossible to go higher than 1/200s shutter speed

Hi-Sync or HSS mode is detected automatically with compatible units.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS:

How to setup hi-sync / hss mode.

  • Always check if you have the latest firmware installed.
  • If you use higher shutter speeds 1/400s and more, you should see a little “HS” symbol in the upper bar of the Transmitter Pro; this indicates that hi-sync is active.
  • Try different shutter speeds.
  • A decent grading over the image is unavoidable; this is the relation between camera chip size and the flash duration of the unit.
  • Try to use lower flash power settings. Hi-Sync requires a longer flash duration.
  • On the Transmitter  Pro, you find the ODS settings. Try to play with this setting to shift the exposure window to the best possible sync result.

What unit is TTL compatible?

The Elinchrom ONE, the ELB 500 TTL, and the ELC 125 / 500 are compatible with TTL along with the Transmitter Pro.

For more information, please check the compatibility chart.

What unit is HSS compatible?

Please check the compatibility chart to know what unit is HSS compatible.

ELC 125 / 500

ELC 125 / 500 firmware update

How to update the firmware of the ELC 125 and ELC 500

  1. Download the latest EL-Updater.
  2. Remove the mains cable of the unit.
  3. Connect the USB cable.
  4. Reconnect the mains cable.
  5. Start the EL-Updater.
  6. Follow the instructions.

Read more about firmware updates.

 

The flash unit emits fume

If the unit hasn’t been used for a while it’s possible that it accumulated a bit of dust.
Before using it, we recommend leaving the unit ON with the modeling lamp for half a day.
This will allow the capacitors to reform themselves.

Dark slide on the picture

If a dark slide appears on your picture, this could be a sync issue when you use too short sync speeds with DSLR cameras.
You need to set the camera shutter speed at least at one value slower to maybe 1/200s or 1/160s.

Read more about flash sync.

My flash head is dropping down

It might be that the rubber brake discs in the tilt head are consumed or greasy.
You can try to clean them with alcohol or use an anti-grease liquid that does not ruin the rubber.
If this does not help, please contact your local Elinchrom service center.

Color temperature and consistency output

All flashes are extremely consistent in flash power output and may vary due to the glass flash tube by a 1/10th of an F-Stop or even less.
The color temperature is stable. The color shifts over 3 f-stop flash power regulation is about 200 – 300 Kelvin or even less, but when set to a certain flash power output each flash is consistent.
At minimum power, the flash color temperature tends to be warmer. At full power, it tends to be cooler, due to the voltage regulation of the capacitor for different flash power outputs.
This will not affect the image result, since studio lights are a mix of old and new units at different power levels with silver and white reflectors or Softboxes of different brands and fabrics.
The difference between a silver reflector and a softbox can show a gap in the color temperature, maybe 500 K or more.
The flash duration and specifications at full power you find in the user manuals.

Turning off sound issues

When turning off, the unit makes an electrical buzz or a zapping sound, ensure that all the main plugs and cables are earth grounded and that the main cable is well connected with the unit.
If this noise is not disappearing, it might be a faulty ON/OFF switch, which needs to be checked by an authorised elinchrom service.

Transmitter Pro and unit compatibility

A list of compatible cameras and flash units with the Transmitter Pro is available here.
www.elinchrom.com/support/compatibility/

Change ID unit number

It is not possible to change the flash unit ID numbers.
The ID number is unique to each product and currently unchangeable.
But you can give a custom name directly from the Elinchrom App / Software.

How to setup Hi-Sync/HSS ?

Hi-Sync or HSS mode is detected automatically.
Enabling the Hi-Sync/HSS feature is very simple but different for each camera.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS.
How to setup hi-sync / hss mode.

 

Flash counter

The value of the flash counter on a new unit could vary due to the factory quality control procedure.
To ensure proper and quality unit reliability, the components drive through a burn-in test which can be about 48 hours with an automated process. It is more a charge/discharge and on/off process to test and burn-in components. Factory controls are done without the flash tube.

HS and HSS in the same setup

Yes, TTL Elinchrom units integrated into an existing Elinchrom setup with Hi-Sync and HSS altogether work seamlessly.

Read more about this.

Switch from TTL to manual

TTL is only here to help you if needed.
If you don’t want TTL, you can just as easily use it in Manual mode.
You can start in TTL, lock exposure, and then switch to manual, we call this Manual Lock.

What is Action Mode?

On Elinchrom TTL units (ELB 500, ELC, ONE) Action ON means that the focus is on providing the fastest flash duration while trading a bit of colour temperature stability.
Action OFF means that the focus is on providing the best possible color temperature stability while trading flash duration speed.

Elinchrom TTL units in a classic Elinchrom setup

Yes, you can use Elinchrom TTL units together with older Elinchrom flash units, but only in Manual mode, of course.

Ideal use and storage temperature

The ambient temperature whilst the unit is in use: min. -5°C (41°F) up to max. 35°C (95°F).
Storage temperature: -5°C (41°F) up to 60°C (140°F)
Optimal operating temperature: 0°C (32°F) up to 45°C (113°F).

Impossible to go higher than 1/200s shutter speed

Hi-Sync or HSS mode is detected automatically with compatible units.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS:

How to setup hi-sync / hss mode.

  • Always check if you have the latest firmware installed.
  • If you use higher shutter speeds 1/400s and more, you should see a little “HS” symbol in the upper bar of the Transmitter Pro; this indicates that hi-sync is active.
  • Try different shutter speeds.
  • A decent grading over the image is unavoidable; this is the relation between camera chip size and the flash duration of the unit.
  • Try to use lower flash power settings. Hi-Sync requires a longer flash duration.
  • On the Transmitter  Pro, you find the ODS settings. Try to play with this setting to shift the exposure window to the best possible sync result.

What unit is TTL compatible?

The Elinchrom ONE, the ELB 500 TTL, and the ELC 125 / 500 are compatible with TTL along with the Transmitter Pro.

For more information, please check the compatibility chart.

Are TTL and HSS available for the ELC 125/500?

Yes, TTL and HSS features are implemented in the ELC 125 and the ELC 500.

 

ELC vs ELC Pro HD

The ELC Pro HD is Elinchrom’s top-of-the-range compact unit.
The ELC Pro HD offers a more powerful halogen modelling lamp, faster recycling times and is available with more power if necessary but cannot achieve TTL and HSS.
The ELC 125/500 on the other hand offers TTL, HSS, and an LED modelling lamp.

What unit is HSS compatible?

Please check the compatibility chart to know what unit is HSS compatible.

ELC Pro HD

Fuse replacement

Mains fuse

  • Before changing a blown fuse, switch OFF the unit and remove the mains cables.
  • Open the small drawer in the mains plug with a screwdriver and replace the fuse with the spare one located in its support case in this drawer.
  • Please, also make sure to check the correct rating of the fuse.

Modeling lamp fuse

  • Switch OFF the unit and replace the blown fuse with a new one, in the correct rating.
  • The fast blow fuse will protect the triac of the modeling lamp circuit, the lamp, and the flashtube.

Error 1

E1 indicates an overvoltage problem.
Switch the unit OFF, wait 2 minutes and switch the unit ON again.
If the error still appears, it needs to be checked out by your local Elinchrom service center.

The flash unit emits fume

If the unit hasn’t been used for a while it’s possible that it accumulated a bit of dust.
Before using it, we recommend leaving the unit ON with the modeling lamp for half a day.
This will allow the capacitors to reform themselves.

D-Lite unit stops to work

Heavy number of flashes in a short period of time usage may be over the limits for this kind of flash unit.
To protect from overheating, the unit stops working automatically. If you switch OFF the modeling lamp, the unit may make some more flashes before they overheat.
For heavy amount of flashes in a short period of time, we would suggest using the ELC Pro HD.

Battery inverters with Elinchrom units

Most Elinchrom distributors offer battery inverter solutions from different brands.
Please use only pure sine wave AC/DC battery inverter or patrol generators with flash units in general.
Non-sine wave inverters will damage the flash capacitors!
A 1200W pure sine wave battery or patrol inverter can operate approximately 2x 500Ws flash units, mainly in slow recycling mode (if this is selectable) and with reduced modeling lamp power, depending on which flash unit and which modeling lamp is used.
A few models that work with Elinchrom units;  LP800X Power Inverter (but probably discontinued) or the Innovatronix with their The Tronix Explorer XT3 or Tronix Explorer XT SE model.
Please check with your local Elinchrom distributor for more information.

The unit doesn’t fire or misfire

First, do the following:

  • Change the battery of the Transmitters
  • Change the Transmitters
If the problem remains, it could come from the flash tube or the keyboard itself.

Modeling lamp not working

There might be a contact problem in the E27 socket.
Try to screw the lamp a bit further into the socket. Please use gloves for protection in case the bulb breaks. If this does not help, please contact your official Elinchrom service center.

My flash head is dropping down

It might be that the rubber brake discs in the tilt head are consumed or greasy.
You can try to clean them with alcohol or use an anti-grease liquid that does not ruin the rubber.
If this does not help, please contact your local Elinchrom service center.

Error 6

E6 indicates a possible error in the charge circuit or mains supply.
This error message may pop up if you switch the unit ON/OFF too fast.
Please check all fuses and try powering it up again.
If the message comes back, return the unit to your local Elinchrom service center.

Dark slide on the picture

If a dark slide appears on your picture, this could be a sync issue when you use too short sync speeds with DSLR cameras.
You need to set the camera shutter speed at least at one value slower to maybe 1/200s or 1/160s.

Read more about flash sync.

Color temperature and consistency output

All flashes are extremely consistent in flash power output and may vary due to the glass flash tube by a 1/10th of an F-Stop or even less.
The color temperature is stable. The color shifts over 3 f-stop flash power regulation is about 200 – 300 Kelvin or even less, but when set to a certain flash power output each flash is consistent.
At minimum power, the flash color temperature tends to be warmer. At full power, it tends to be cooler, due to the voltage regulation of the capacitor for different flash power outputs.
This will not affect the image result, since studio lights are a mix of old and new units at different power levels with silver and white reflectors or Softboxes of different brands and fabrics.
The difference between a silver reflector and a softbox can show a gap in the color temperature, maybe 500 K or more.
The flash duration and specifications at full power you find in the user manuals.

Burning smell

The ELC Pro HD is trimmed for fast flash duration and recycling times.
Due to its high performance, the Xenon flash tube may extract ozone smell, which is normal for very fast flash units.

A display bug on the ELC Pro HD

There might be something hanging in the software.
Try to reset the unit. If this continues, the unit should be returned for a proper check at your dealer.

How to reset

  • Push the left and right buttons simultaneously and hold for at least 1 second.
  • The unit will reboot and will clear all working parameters.

This will not delete the “User Preset” data which is restored in the preset menu nor will it reset the counter in the “statistics” menu for “total lifetime,” “total flash amount” and “power.”

What is standby mode on the ELC Pro HD

The standby function is an energy-saving mode, which cuts off the capacitors from level charging.
The cooling will be active in case the unit has been heavily used.

The ELC Pro HD spare fuse

If you are looking for the spare fuse of the ELC Pro HD, there is one for the electronic and modeling lamp in the little drawer close to the mains plug.

How to change increment value of the ELC Pro HD?

These parameters cannot be changed.
Since the dial is so fast to adjust power up and down, we’ve only applied 1 F-stop steps for the left-right buttons.

 

Modeling lamp blow up

If a halogen modeling lamp blows up, make sure the main voltage is compatible with the bulb of your unit.
If you bought an Elinchrom unit from an international website, such as B&H or Amazon, you may have a US configuration. It could be the modeling lamps are 110V and the mains voltage in your country is 230V.
It could also be voltage spikes in the mains, which could be a reason for this unusual defect.
You should always purchase Elinchrom products in official dealer stores.

Turning off sound issues

When turning off, the unit makes an electrical buzz or a zapping sound, ensure that all the main plugs and cables are earth grounded and that the main cable is well connected with the unit.
If this noise is not disappearing, it might be a faulty ON/OFF switch, which needs to be checked by an authorised elinchrom service.

Control flash duration

You don’t have direct control over your flash duration.
The flash duration depends on your flash power settings.

FAST recycle time when using power AC

There is no negative effect when you use the FAST mode with the ELC Pro HD connected to the mains.
Only if the mains fuses would blow you could set to default or slow charge mode. But this depends on the mains voltage, which can be relatively low in some countries.
In case you use a battery inverter, the unit may only work in default or slow charge mode, depending on how powerful the battery inverter is.
To drive one ELC Pro HD with a modeling lamp, you need a pure sine wave battery inverter of minimum 600W.

ELC Pro HD firmware update

Proceed as follows: 

  1. Download the latest EL Updater.
  2. Set the ELC Pro HD flash unit into firmware update mode:
    • Switch the flash unit OFF.
    • Hold the USER button and press ON.
    • The display shows “Firmware update”.
  3. Start the EL Updater.
  4. Click “Update” and follow the messages in the updater window.

Read more about firmware updates.

Transmitter Pro and unit compatibility

A list of compatible cameras and flash units with the Transmitter Pro is available here.
www.elinchrom.com/support/compatibility/

ELC Pro HD and Hi-Sync

ELC Pro HD is not optimized for Hi-Sync.
Hi-Sync works particularly well with slower flash durations but the ELC Pro HD was built to have fast flash durations.
The ELC Pro HD 1000 will produce better results at full power than the ELC Pro HD 500.
On the display of the ELCs, you can see the flash durations for each power level, please pick up the lowest flash duration for better results.

Change ID unit number

It is not possible to change the flash unit ID numbers.
The ID number is unique to each product and currently unchangeable.
But you can give a custom name directly from the Elinchrom App / Software.

Continuous flash after power on the unit

Sometimes this effect can be forced by neon or energy saver lamps when they are too close to the unit and when the photocell is switched on.
  • Switch OFF the photocell and try again.
  • Switch OFF all the ambient lights.
  • Switch OFF the photocell and try again. 

If the unit stops flashing continuously, it could be caused by the ambient lights.

If this doesn’t help, it is a defect. You need to contact your local Elinchrom service center for a check.

ELC Pro HD power inconsistency

Due to a bug in the ELC Pro HD firmware (v.16), this may happen. 
Please, update your unit to resolve this.

Flash counter

The value of the flash counter on a new unit could vary due to the factory quality control procedure.
To ensure proper and quality unit reliability, the components drive through a burn-in test which can be about 48 hours with an automated process. It is more a charge/discharge and on/off process to test and burn-in components. Factory controls are done without the flash tube.

Error 3

E3 indicates an Auto Dump function fault.
The Unit has detected a time out in the ADF mode.
Switch the unit OFF, wait 2 minutes and switch the unit On again; use the Test release button for power reduction.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 5

E5 indicates a Mains supply fault.
Check your mains cord and mains installation sockets.
Switch unit OFF, wait 2 minutes and switch the unit ON again.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 4

E4 indicates a Charge fault.
The unit has detected a time-out during recharging.
Switch the unit OFF, wait 2 minutes and switch the unit On again.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 2

E2 indicates an overheating problem.
Wait until the unit has cooled down.
The unit will switch back to normal operation as soon as temperature decreases to a normal working level.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 8

E8 indicates a Fan management problem due to overheating.
Wait until the unit has cooled down.
Check if the Fan is blocked.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

HS and HSS in the same setup

Yes, TTL Elinchrom units integrated into an existing Elinchrom setup with Hi-Sync and HSS altogether work seamlessly.

Read more about this.

Elinchrom TTL units in a classic Elinchrom setup

Yes, you can use Elinchrom TTL units together with older Elinchrom flash units, but only in Manual mode, of course.

ELC Pro HD flash before ready

When the unit is OFF, press and hold ON + knob button (S) until the message “ENABLED” is shown.
To return to “DISABLED” repeat the procedure.
The shown value is automatically saved as the standard setting for the unit.
Please note: this feature is only available since firmware 26.17

Ideal use and storage temperature

The ambient temperature whilst the unit is in use: min. -5°C (41°F) up to max. 35°C (95°F).
Storage temperature: -5°C (41°F) up to 60°C (140°F)
Optimal operating temperature: 0°C (32°F) up to 45°C (113°F).

What unit is TTL compatible?

The Elinchrom ONE, the ELB 500 TTL, and the ELC 125 / 500 are compatible with TTL along with the Transmitter Pro.

For more information, please check the compatibility chart.

Are TTL and HSS available on the ELC Pro HD?

No, TTL and HSS are not available for the ELC Pro HD.
Please refer to the ELC 125 / ELC 500 if TTL and HSS maters.

ELC vs ELC Pro HD

The ELC Pro HD is Elinchrom’s top-of-the-range compact unit.
The ELC Pro HD offers a more powerful halogen modelling lamp, faster recycling times and is available with more power if necessary but cannot achieve TTL and HSS.
The ELC 125/500 on the other hand offers TTL, HSS, and an LED modelling lamp.

What unit is HSS compatible?

Please check the compatibility chart to know what unit is HSS compatible.

Elinchrom ONE

The Elinchrom ONE cannot connect to the Updater

For Mac users with Thunderbolt ports, the Elinchrom ONE might not appear on the Elinchrom Updater due to macOS restrictions.
If this is the case, you will need an adapter from USB-C to USB-A and connect the ONE with a USB-A to USB-C cable.
More information on Apple’s website:
https://support.apple.com/en-us/HT201736

Can the ONE achieve Hi-Sync?

Hi-Sync is not available with the ONE.
HSS will be enabled automatically with the Transmitter Pro and compatible cameras.
Note: Elinchrom units integrated into an existing Elinchrom setup with Hi-Sync and HSS units altogether work seamlessly.

What is the Bluetooth (IoT) module?

The Bluetooth module of the Elinchrom ONE enables to connect with the Elinchrom Studio Software and/or the Elinchrom iOS App via Bluetooth. 
When you first use your Elinchrom ONE unit, please consider updating the Bluetooth module firmware, to make the ONE future-proof and compatible with other devices.

How to update the Bluetooth module of the Elinchrom ONE?

How to update the Elinchrom ONE firmware?

Elinchrom ONE – Bluetooth module update (IoT)

How to update the Bluetooth module of the Elinchrom ONE

Wireless update procedure:

  1. Go into the menu and click on the “Parameters” wheel.
  2. Scroll down and select “Wireless update”
  3. Wait few seconds until the networks are displayed and select yours.
  4. Enter password.

What is the Bluetooth module of the Elinchrom ONE?

How to update the firmware of the Elinchrom ONE?

 

Elinchrom ONE firmware update

How to update the firmware of the Elinchrom ONE

  1. Download the latest EL-Updater.
  2. Connect the USB-C cable to the computer.
  3. While the unit is OFF, press the Scroll button and connect the cable to the unit.
  4. “USB Mode” is displayed.
  5. Start the EL-Updater.
  6. Follow the instructions.

For Mac users with Thunderbolt ports, the unit might not appear on the Elinchrom Updater due to macOS restrictions. If this is the case, you will need an adapter from USB-C to USB-A and connect the ONE with a USB-A to USB-C cable.

How to update the Bluetooth module of the Elinchrom ONE?

 

Is the ONE approved for air travel?

Yes, it is.
General recommendations apply when traveling by airplane with the ONE.
Make sure the device is turned off and that you carry it with you as carry-on luggage.

 

How strong enough is the Elinchrom OCF Adapter?

The Elinchrom OCF Adapter is designed to hold up to 1kg (2.2lbs).
The Elinchrom-Profoto Adapter (EL26333) should be used for all payloads exceeding that limit.

Is the ONE flash tube user replaceable?

Yes. You have to unscrew the Dome, and you can replace the flash tube by yourself.

Will there be dedicated Elinchrom OCF accessories?

Yes, we already have OCF Barndors (26002) and OCF Wide Reflector 16cm 90° (26090), and more is coming.

Do I need an adapter for the ONE to use the Elinchrom light modifiers I already have?

Yes, you need the Elinchrom OCF adapter.

How can I maximise the lifetime of my battery?

Never store your unit uncharged for too long.
If you need to store it for a long period, recharge your battery completely.

Can the mains charger or the Powerbank be used whilst the unit is in use?

Yes.

How can I see the charge progress when the unit is switched OFF?

The Elinchrom icon will let you know when the unit is charging.
Red: recharging
Orange: almost charged
Green: the unit is charged

How long does it take to recharge the ONE?

For a full charge, the recharging time is about 90 min. with the original Elinchrom Charger.

What is the battery capacity of the ONE?

The battery capacity offers 9700 flashes if used at minimum power and 725 flashes if used at full power.

How long do I have to wait when the battery is discharged before I can resume my session?

As soon as the power bank is plugged in, in less than 3 minutes, you’re ready to start flashing again.

What are the benefits of The ONE’s internal sealed battery?

The sealed battery of the ONE offers better protection against weather conditions and better battery performances in a very compact and lightweight design.

How can I replace the ONE’s internal battery?

The battery can be quickly replaced by any certified Elinchrom service center.

What is the lifespan of the internal battery?

The lifespan of the ONE’s internal battery is around 400’000 full-power flashes.

How can I update the ONE?

You can update the ONE firmware via wireless update with the Firmware Updater.

What kind of USB-C devices can I use?

Any USB-C Powerbank battery can charge the ONE.

Can I control the ONE via smartphone or computer?

Yes. You can control the ONE with the Elinchrom Studio Software and/or the iOS App.

Is the unit designed with a sync socket?

No, there is no sync socket in the ONE.

How can I deactivate the touch screen?

To lock the touch screen of the ONE, press the ON button whilst powering on the unit for 9s.
The lock symbol indicates that the touch screen is locked, to unlock switch the unit OFF and ON again.

How to reset the ONE to default settings?

Switch the unit ON.
When the Elinchrom logo appears, press the ON and Menu buttons immediately for 4 seconds, the display shows “Reload all default parameters.”

What color temperature is the modeling light?

The ONE LED modeling lamp color temperature can be set between 2700°K – 6500°K.
The output is 3000 Lumens with a CRI of 95.

Can the ONE achieve HSS (High Speed Sync)?

Yes, the ONE can enable HSS and TTL with the Transmitter Pro.

How many full power flashes can I get out of a full charge?

The ONE can deliver 725 full-power flashes from a charged battery.

How powerful is the LED modeling light?

The Elinchrom ONE LED modeling lamp is equivalent to a 120W halogeen lamp and 3000 lm.

The unit doesn’t fire or misfire

First, do the following:

  • Change the battery of the Transmitters
  • Change the Transmitters
If the problem remains, it could come from the flash tube or the keyboard itself.

Color temperature and consistency output

All flashes are extremely consistent in flash power output and may vary due to the glass flash tube by a 1/10th of an F-Stop or even less.
The color temperature is stable. The color shifts over 3 f-stop flash power regulation is about 200 – 300 Kelvin or even less, but when set to a certain flash power output each flash is consistent.
At minimum power, the flash color temperature tends to be warmer. At full power, it tends to be cooler, due to the voltage regulation of the capacitor for different flash power outputs.
This will not affect the image result, since studio lights are a mix of old and new units at different power levels with silver and white reflectors or Softboxes of different brands and fabrics.
The difference between a silver reflector and a softbox can show a gap in the color temperature, maybe 500 K or more.
The flash duration and specifications at full power you find in the user manuals.

Transmitter Pro and unit compatibility

A list of compatible cameras and flash units with the Transmitter Pro is available here.
www.elinchrom.com/support/compatibility/

Change ID unit number

It is not possible to change the flash unit ID numbers.
The ID number is unique to each product and currently unchangeable.
But you can give a custom name directly from the Elinchrom App / Software.

Flash counter

The value of the flash counter on a new unit could vary due to the factory quality control procedure.
To ensure proper and quality unit reliability, the components drive through a burn-in test which can be about 48 hours with an automated process. It is more a charge/discharge and on/off process to test and burn-in components. Factory controls are done without the flash tube.

HS and HSS in the same setup

Yes, TTL Elinchrom units integrated into an existing Elinchrom setup with Hi-Sync and HSS altogether work seamlessly.

Read more about this.

Switch from TTL to manual

TTL is only here to help you if needed.
If you don’t want TTL, you can just as easily use it in Manual mode.
You can start in TTL, lock exposure, and then switch to manual, we call this Manual Lock.

What is Active Charge?

Active Charge is a feature that enables you to charge while using the unit without damaging its battery.

What is Action Mode?

On Elinchrom TTL units (ELB 500, ELC, ONE) Action ON means that the focus is on providing the fastest flash duration while trading a bit of colour temperature stability.
Action OFF means that the focus is on providing the best possible color temperature stability while trading flash duration speed.

Elinchrom TTL units in a classic Elinchrom setup

Yes, you can use Elinchrom TTL units together with older Elinchrom flash units, but only in Manual mode, of course.

Ideal use and storage temperature

The ambient temperature whilst the unit is in use: min. -5°C (41°F) up to max. 35°C (95°F).
Storage temperature: -5°C (41°F) up to 60°C (140°F)
Optimal operating temperature: 0°C (32°F) up to 45°C (113°F).

What unit is TTL compatible?

The Elinchrom ONE, the ELB 500 TTL, and the ELC 125 / 500 are compatible with TTL along with the Transmitter Pro.

For more information, please check the compatibility chart.

What unit is HSS compatible?

Please check the compatibility chart to know what unit is HSS compatible.

Errors

Error 1

E1 indicates an overvoltage problem.
Switch the unit OFF, wait 2 minutes and switch the unit ON again.
If the error still appears, it needs to be checked out by your local Elinchrom service center.

Error 6

E6 indicates a possible error in the charge circuit or mains supply.
This error message may pop up if you switch the unit ON/OFF too fast.
Please check all fuses and try powering it up again.
If the message comes back, return the unit to your local Elinchrom service center.

Error P or PB

“P” stands for Power (flash power), “PB” stands for Lead Gel Battery attached.
The fuse may not be inserted into the battery. If not, the fuse may be damaged and need a replacement.
Please check the operating instructions, page 8 & 9:
www.elinchrom.com/download.php?file=19&ln=en

Continuous flash after power on the unit

Sometimes this effect can be forced by neon or energy saver lamps when they are too close to the unit and when the photocell is switched on.
  • Switch OFF the photocell and try again.
  • Switch OFF all the ambient lights.
  • Switch OFF the photocell and try again. 

If the unit stops flashing continuously, it could be caused by the ambient lights.

If this doesn’t help, it is a defect. You need to contact your local Elinchrom service center for a check.

Error 5

E5 indicates a Mains supply fault.
Check your mains cord and mains installation sockets.
Switch unit OFF, wait 2 minutes and switch the unit ON again.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 4

E4 indicates a Charge fault.
The unit has detected a time-out during recharging.
Switch the unit OFF, wait 2 minutes and switch the unit On again.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 3

E3 indicates an Auto Dump function fault.
The Unit has detected a time out in the ADF mode.
Switch the unit OFF, wait 2 minutes and switch the unit On again; use the Test release button for power reduction.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 2

E2 indicates an overheating problem.
Wait until the unit has cooled down.
The unit will switch back to normal operation as soon as temperature decreases to a normal working level.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 8

E8 indicates a Fan management problem due to overheating.
Wait until the unit has cooled down.
Check if the Fan is blocked.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Firmware

The Elinchrom ONE cannot connect to the Updater

For Mac users with Thunderbolt ports, the Elinchrom ONE might not appear on the Elinchrom Updater due to macOS restrictions.
If this is the case, you will need an adapter from USB-C to USB-A and connect the ONE with a USB-A to USB-C cable.
More information on Apple’s website:
https://support.apple.com/en-us/HT201736

What is the Bluetooth (IoT) module?

The Bluetooth module of the Elinchrom ONE enables to connect with the Elinchrom Studio Software and/or the Elinchrom iOS App via Bluetooth. 
When you first use your Elinchrom ONE unit, please consider updating the Bluetooth module firmware, to make the ONE future-proof and compatible with other devices.

How to update the Bluetooth module of the Elinchrom ONE?

How to update the Elinchrom ONE firmware?

Elinchrom ONE – Bluetooth module update (IoT)

How to update the Bluetooth module of the Elinchrom ONE

Wireless update procedure:

  1. Go into the menu and click on the “Parameters” wheel.
  2. Scroll down and select “Wireless update”
  3. Wait few seconds until the networks are displayed and select yours.
  4. Enter password.

What is the Bluetooth module of the Elinchrom ONE?

How to update the firmware of the Elinchrom ONE?

 

Elinchrom ONE firmware update

How to update the firmware of the Elinchrom ONE

  1. Download the latest EL-Updater.
  2. Connect the USB-C cable to the computer.
  3. While the unit is OFF, press the Scroll button and connect the cable to the unit.
  4. “USB Mode” is displayed.
  5. Start the EL-Updater.
  6. Follow the instructions.

For Mac users with Thunderbolt ports, the unit might not appear on the Elinchrom Updater due to macOS restrictions. If this is the case, you will need an adapter from USB-C to USB-A and connect the ONE with a USB-A to USB-C cable.

How to update the Bluetooth module of the Elinchrom ONE?

 

Elinchrom Bridge firmware update

To update the firmware of the Elinchrom Bridge proceed as follows:

  1. Download the latest Elinchrom Updater from this page.
  2. Plug the USB cable into the module.
  3. Press ON/OFF button for at least 5 secs.
  4. The white LED light will switch in yellow and flashes twice each second.
  5. The module is now into “Firmware update”.
  6. Start the Elinchrom Updater.
  7. Click “Update” and follow the messages in the updater window.

Read more about firmware updates.

How can I update the ONE?

You can update the ONE firmware via wireless update with the Firmware Updater.

ELC 125 / 500 firmware update

How to update the firmware of the ELC 125 and ELC 500

  1. Download the latest EL-Updater.
  2. Remove the mains cable of the unit.
  3. Connect the USB cable.
  4. Reconnect the mains cable.
  5. Start the EL-Updater.
  6. Follow the instructions.

Read more about firmware updates.

 

ELC Pro HD firmware update

Proceed as follows: 

  1. Download the latest EL Updater.
  2. Set the ELC Pro HD flash unit into firmware update mode:
    • Switch the flash unit OFF.
    • Hold the USER button and press ON.
    • The display shows “Firmware update”.
  3. Start the EL Updater.
  4. Click “Update” and follow the messages in the updater window.

Read more about firmware updates.

Unit frozen during the firmware update

Unfortunately, there is no other option than to contact your local Elinchrom service center for assistance.

Change power from the Transmitter is not working

Please make sure your Elinchrom unit and Transmitter are both updated with the latest firmware.
www.elinchrom.com/support/firmware

Transmitter Pro firmware update

The firmware of the Transmitter Pro can be updated via the mini USB socket.
Please download the Elinchrom Updater software.

ELB 500 TTL firmware update

Proceed as follows: 

  1. Download the EL-Updater and install the software:
  2. Connect the USB cable to the computer, and the ELB 500 TTL unit will switch automatically in update mode.
  3. Start the updater on your computer and follow the instructions displayed.

If you work with Mac, the software may not install. Please go to system preferences and allow to install this application.

FRX / Master RX

Dark slide on the picture

If a dark slide appears on your picture, this could be a sync issue when you use too short sync speeds with DSLR cameras.
You need to set the camera shutter speed at least at one value slower to maybe 1/200s or 1/160s.

Read more about flash sync.

FRX and Master RX Hi-Sync compatibility

The FRX 200 / 400 and the Master RX are fully compatible with the Transmitter Pro and its Hi-Sync feature.
You may need to do a firmware update to see the name of the units on your display.

Elinchrom TTL units in a classic Elinchrom setup

Yes, you can use Elinchrom TTL units together with older Elinchrom flash units, but only in Manual mode, of course.

FS30

Old Elinchrom units compatibility with current accessories

We use the same Elinchrom mount since 1974, which means old units are still compatible with actual accessories.

Hi-Sync (HS)

How to trigger up to 1/8000s.

If you use a DSLR camera and want to trigger higher than 1/200s keep in mind that the final Sync Speed depends on the camera, camera electronics, mechanics, software, digital chip size, etc.
A faster synchronization is only possible with some mirrorless cameras that can sync up to 1/1000s or even shorter.
To go higher than the average speed of your DSLR camera (1/200s mostly), please look for the Transmitter Pro. The Hi-Sync or HSS feature allows you to go up to 1/8000s shutter speed.

Learn more about Hi-Sync and HSS technology.

Skyport system compatibility with cameras

All cameras respecting the standard sync triggering system will work.
The Hi-Sync/HSS/TTL features on the Transmitter Pro are only available for Nikon, Canon, Sony, Olympus, Panasonic, and Fujifilm cameras.

Transmitter Pro and unit compatibility

A list of compatible cameras and flash units with the Transmitter Pro is available here.
www.elinchrom.com/support/compatibility/

Hi-Sync compatibility

Some units are compatible with Hi-Sync, others not.
Please check the compatibility page for more information.

What is HSS, Hi-Sync or HS?

HSS and Hi-Sync allow you to achieve high shutter speed.

  • Hi-Sync (HS) is an Elinchrom technology that is similar to HyperSync from PocketWizard but is much easier to use and produces better results.
  • High Speed Sync (HSS), on the other hand, in general, is a less powerful tool.
    But, with ELB 500 TTL, ELC, and Elinchrom ONE, we have been able to optimize HSS to the point that it is not dissimilar in power to Hi-Sync, thus making Elinchrom’s HSS the most powerful HSS from comparable powered units on the market to date.

More information about HS and HSS technologies.

What is ODS?

ODS means Over Drive Sync in Hi-Sync mode.
It enables to fine-tune the Transmitter Pro trigger signal to optimize exposure at high shutter speeds while gaining more light.
The ODS Setup offers adjustment from 0.1 to 5.0 ms or can be switched off.
The ODS value will vary depending on the camera and the flash unit used, and must be adjusted manually.

ELC Pro HD and Hi-Sync

ELC Pro HD is not optimized for Hi-Sync.
Hi-Sync works particularly well with slower flash durations but the ELC Pro HD was built to have fast flash durations.
The ELC Pro HD 1000 will produce better results at full power than the ELC Pro HD 500.
On the display of the ELCs, you can see the flash durations for each power level, please pick up the lowest flash duration for better results.

Is the Quadra HS head compatible with a Quadra unit?

Yes, it is 100% compatible.
The Quadra HS head is compatible with the ELB 400 and all previous generations of Quadra packs.

Using strobo mode with an HS Head

We don’t recommend using the strobo feature when using an HS head.

Speed Mode and Transmitter Pro

If you apply sync mode settings (ELSP) to the Transmitter, you need to apply the same settings to the flash unit (same as changes in the frequency channel or group settings).
We recommend using the unit and transmitter always in Normal Sync mode, you gain maximum distance range and only use the HS function for faster shutter speeds, up to 1/8000s.

Gradient, banding and clipping

Gradient refers to the homogeneity of the picture when shooting above the X-sync.
Gear optimized for Hi-Sync, such as the Quadra HS head, limits this gradient effect.
With gear compatible with HSS, this gradient effect doesn’t exist.

Clipping and banding are the same.
Banding is the black band on the picture that occurs without Hi-Sync or HSS technology.
The light out of flash is not synchronized correctly to shutter speed and creates that black band.

How to setup Hi-Sync/HSS ?

Hi-Sync or HSS mode is detected automatically.
Enabling the Hi-Sync/HSS feature is very simple but different for each camera.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS.
How to setup hi-sync / hss mode.

 

Using 2 heads in Hi-Sync mode

Yes, but it is not recommended.
Using 2 HS heads in Hi-Sync mode on an ELB or Quadra pack is possible. But please note that this will drastically affect results if Hi-Sync is used since the flash duration is faster when 2 heads are plugged in.
For optimal results, we advise using only one head, use only output A if Hi-Sync matters.

HS and HSS in the same setup

Yes, TTL Elinchrom units integrated into an existing Elinchrom setup with Hi-Sync and HSS altogether work seamlessly.

Read more about this.

Can the ELB 500 TTL achieve Hi-Sync?

Hi-Sync is not available with the ELB 500 TTL. HSS will be enabled automatically with compatible cameras.

Elinchrom’s HSS compared with Elinchrom’s Hi-Sync

The ELB 400 with a Quadra HS head and the ELB 500 TTL with an ELB 500 head are so very similar from power output. Whether one is more powerful than the other now depends upon the individual camera.
HSS offers the advantage of less exposure banding and no gradient in the exposure than HS.

Enable HS or HSS on Sony cameras

Here are some steps to follow to sort this out:

  • Do not use silent mode, this may deactivate some flash features.
  • Activate in the flash mode setting of the camera fill-in flash or slow Sync.
  • SC Setup by the camera is normal because some Sony cameras can be controlled by the Transmitter.
  • HS mode is automatically activated with the Transmitter Pro version since firmware V.2.10.
  • Hi-Sync and other functions will work only when you use original Sony lenses.
    Workaround: use Sony with the original lens with the Transmitter switched ON and then change to a third-party lens without switching of the devices.

HS or HSS on Fujifilm cameras

Hi-Sync/HSS mode for Fujifilm has to be set up in the camera settings.
Set your Fujifilm camera to the Auto FP (HSS) flash mode in the custom settings menu.
The Transmitter Pro will automatically engage the HS/HSS mode when you raise the shutter speed above the normal flash sync speed.

To set the camera to the Auto FP flash mode, go to:

  • Settings Menu
  • Flash Setting
  • Flash Function Setting
  • Select SYNC mode

Leave the cameras in this custom flash mode all the time.
Note: Do not use silent mode (MS/ES mode), this may deactivate some flash features.

Impossible to go higher than 1/200s shutter speed

Hi-Sync or HSS mode is detected automatically with compatible units.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS:

How to setup hi-sync / hss mode.

  • Always check if you have the latest firmware installed.
  • If you use higher shutter speeds 1/400s and more, you should see a little “HS” symbol in the upper bar of the Transmitter Pro; this indicates that hi-sync is active.
  • Try different shutter speeds.
  • A decent grading over the image is unavoidable; this is the relation between camera chip size and the flash duration of the unit.
  • Try to use lower flash power settings. Hi-Sync requires a longer flash duration.
  • On the Transmitter  Pro, you find the ODS settings. Try to play with this setting to shift the exposure window to the best possible sync result.

What unit is HSS compatible?

Please check the compatibility chart to know what unit is HSS compatible.

Are TTL and HSS available on the ELC Pro HD?

No, TTL and HSS are not available for the ELC Pro HD.
Please refer to the ELC 125 / ELC 500 if TTL and HSS maters.

I don’t see my camera as HSS / TTL compatible.

If your camera is not listed as compatible, it simply means that it has not yet been tested with all possible features.
Don’t worry, you can test it, it will not have any negative effect on the camera.

HSS

Can the ONE achieve Hi-Sync?

Hi-Sync is not available with the ONE.
HSS will be enabled automatically with the Transmitter Pro and compatible cameras.
Note: Elinchrom units integrated into an existing Elinchrom setup with Hi-Sync and HSS units altogether work seamlessly.

Can the ONE achieve HSS (High Speed Sync)?

Yes, the ONE can enable HSS and TTL with the Transmitter Pro.

How to trigger up to 1/8000s.

If you use a DSLR camera and want to trigger higher than 1/200s keep in mind that the final Sync Speed depends on the camera, camera electronics, mechanics, software, digital chip size, etc.
A faster synchronization is only possible with some mirrorless cameras that can sync up to 1/1000s or even shorter.
To go higher than the average speed of your DSLR camera (1/200s mostly), please look for the Transmitter Pro. The Hi-Sync or HSS feature allows you to go up to 1/8000s shutter speed.

Learn more about Hi-Sync and HSS technology.

Skyport system compatibility with cameras

All cameras respecting the standard sync triggering system will work.
The Hi-Sync/HSS/TTL features on the Transmitter Pro are only available for Nikon, Canon, Sony, Olympus, Panasonic, and Fujifilm cameras.

Transmitter Pro and unit compatibility

A list of compatible cameras and flash units with the Transmitter Pro is available here.
www.elinchrom.com/support/compatibility/

What is HSS, Hi-Sync or HS?

HSS and Hi-Sync allow you to achieve high shutter speed.

  • Hi-Sync (HS) is an Elinchrom technology that is similar to HyperSync from PocketWizard but is much easier to use and produces better results.
  • High Speed Sync (HSS), on the other hand, in general, is a less powerful tool.
    But, with ELB 500 TTL, ELC, and Elinchrom ONE, we have been able to optimize HSS to the point that it is not dissimilar in power to Hi-Sync, thus making Elinchrom’s HSS the most powerful HSS from comparable powered units on the market to date.

More information about HS and HSS technologies.

Gradient, banding and clipping

Gradient refers to the homogeneity of the picture when shooting above the X-sync.
Gear optimized for Hi-Sync, such as the Quadra HS head, limits this gradient effect.
With gear compatible with HSS, this gradient effect doesn’t exist.

Clipping and banding are the same.
Banding is the black band on the picture that occurs without Hi-Sync or HSS technology.
The light out of flash is not synchronized correctly to shutter speed and creates that black band.

How to setup Hi-Sync/HSS ?

Hi-Sync or HSS mode is detected automatically.
Enabling the Hi-Sync/HSS feature is very simple but different for each camera.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS.
How to setup hi-sync / hss mode.

 

Why HSS on Elinchrom products?

Previously, we only introduced products with Hi-Sync as HSS had a substantial disadvantage of power.
With the ELB 500 TTL, we have been able to optimize HSS to the point that it is not dissimilar in power to Hi-Sync, thus making Elinchrom’s HSS the most powerful HSS from comparable powered units on the market to date.

HS and HSS in the same setup

Yes, TTL Elinchrom units integrated into an existing Elinchrom setup with Hi-Sync and HSS altogether work seamlessly.

Read more about this.

Can the ELB 500 TTL achieve Hi-Sync?

Hi-Sync is not available with the ELB 500 TTL. HSS will be enabled automatically with compatible cameras.

Elinchrom’s HSS compared with Elinchrom’s Hi-Sync

The ELB 400 with a Quadra HS head and the ELB 500 TTL with an ELB 500 head are so very similar from power output. Whether one is more powerful than the other now depends upon the individual camera.
HSS offers the advantage of less exposure banding and no gradient in the exposure than HS.

Enable HS or HSS on Sony cameras

Here are some steps to follow to sort this out:

  • Do not use silent mode, this may deactivate some flash features.
  • Activate in the flash mode setting of the camera fill-in flash or slow Sync.
  • SC Setup by the camera is normal because some Sony cameras can be controlled by the Transmitter.
  • HS mode is automatically activated with the Transmitter Pro version since firmware V.2.10.
  • Hi-Sync and other functions will work only when you use original Sony lenses.
    Workaround: use Sony with the original lens with the Transmitter switched ON and then change to a third-party lens without switching of the devices.

HS or HSS on Fujifilm cameras

Hi-Sync/HSS mode for Fujifilm has to be set up in the camera settings.
Set your Fujifilm camera to the Auto FP (HSS) flash mode in the custom settings menu.
The Transmitter Pro will automatically engage the HS/HSS mode when you raise the shutter speed above the normal flash sync speed.

To set the camera to the Auto FP flash mode, go to:

  • Settings Menu
  • Flash Setting
  • Flash Function Setting
  • Select SYNC mode

Leave the cameras in this custom flash mode all the time.
Note: Do not use silent mode (MS/ES mode), this may deactivate some flash features.

Impossible to go higher than 1/200s shutter speed

Hi-Sync or HSS mode is detected automatically with compatible units.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS:

How to setup hi-sync / hss mode.

  • Always check if you have the latest firmware installed.
  • If you use higher shutter speeds 1/400s and more, you should see a little “HS” symbol in the upper bar of the Transmitter Pro; this indicates that hi-sync is active.
  • Try different shutter speeds.
  • A decent grading over the image is unavoidable; this is the relation between camera chip size and the flash duration of the unit.
  • Try to use lower flash power settings. Hi-Sync requires a longer flash duration.
  • On the Transmitter  Pro, you find the ODS settings. Try to play with this setting to shift the exposure window to the best possible sync result.

What unit is HSS compatible?

Please check the compatibility chart to know what unit is HSS compatible.

Are TTL and HSS available for the ELC 125/500?

Yes, TTL and HSS features are implemented in the ELC 125 and the ELC 500.

 

Are TTL and HSS available on the ELC Pro HD?

No, TTL and HSS are not available for the ELC Pro HD.
Please refer to the ELC 125 / ELC 500 if TTL and HSS maters.

I don’t see my camera as HSS / TTL compatible.

If your camera is not listed as compatible, it simply means that it has not yet been tested with all possible features.
Don’t worry, you can test it, it will not have any negative effect on the camera.

Light Shapers

Lights

Litemotiv

Old Elinchrom units compatibility with current accessories

We use the same Elinchrom mount since 1974, which means old units are still compatible with actual accessories.

Tripods for heavy Sofboxes

If you’re using a Rotalux Indirect 150 or other heavy accessories, go for a strong Tripod: the Tripod Air HD (31039).

www.elinchrom.com/range/accessories/

Litemotiv Indirect

Old Elinchrom units compatibility with current accessories

We use the same Elinchrom mount since 1974, which means old units are still compatible with actual accessories.

Tripods for heavy Sofboxes

If you’re using a Rotalux Indirect 150 or other heavy accessories, go for a strong Tripod: the Tripod Air HD (31039).

www.elinchrom.com/range/accessories/

Monolights

Non-Elinchrom units

Elinchrom units and other flash brands

To trigger a Speedlight or any other flash brand unit with your Elinchrom units, you need the Elinchrom Receiver Plus.

How to control Elinchrom units with Speedlights

You can trigger Elinchrom flashes with Speedlights.

For a correct synchronization, you need to use the pre-flash feature of the photocell.

  • Go to the menu Photocell
  • Select preflash and confirm
  • Select Setup preflash 
  • Select Auto and confirm
  • Display shows: waiting preflashes
  • Now use your camera with the Speedlight mounted and trigger the camera directed to the photocell.

Now the photocell is correctly adjusted and will only trigger with the main flash.

 

ELB 500 TTL working with Speedlights

  • Using Elinchrom: with the Elinchrom Receiver Plus, any Speedlight can be used in Manual to add to the existing setup.
  • Using Phottix: with Phottix Odin II Receivers, corresponding compatible Speedlights can be used in either TTL or Manual. Only Canon and Nikon are supported.

Other

Use of Elinchrom product images

  • If you need Elinchrom product pictures for an article on the web, please use them with all necessary copyrights.
  • If you would like to use our material pictures database for a webshop, you have to directly ask your local official distributor.
  • If you need printed Elinchrom material pictures for an article on the web, please ask us for 300dpi files.
  • For photographs, pictures from our blog, and web gallery, you need to ask the photographers directly.

How to contact us

You have plenty of ways to contact us. The easiest and most efficient is to use our social media accounts like Facebook or Twitter.
If you prefer sending us an email, please drop us a message here.
Please be patient, we have many emails to cover, but we’ll answer as fast as we can.

Subscribe to Elinchrom newsletter

To subscribe to the Elinchrom Newsletter, please click here.

Become an Elinchrom Ambassador

We get a lot of enquiries about how becoming an Ambassador.

There is no established form or special recipe for becoming a member of the family, everything is possible.
One important fact is that we love to be surprised by adventurous people.
 

In general, ambassadors are recommended by local Elinchrom distributors.

The best advice we can give is to prepare a sensational portfolio of your work and get in touch with your local Elinchrom distributor to introduce yourself.
 

Build a relationship with them so that when an opportunity arises to join the Ambassador program, they can advise us and put you forward as a potential candidate.

 

Remember, being a good photographer is not enough, so please, highlight your quality in all the surrounding fields such your ability to give workshops, your social activities or any other aspect that might help Elinchrom shine.

Power Packs

Quadra

The unit doesn’t fire or misfire

First, do the following:

  • Change the battery of the Transmitters
  • Change the Transmitters
If the problem remains, it could come from the flash tube or the keyboard itself.

Battery life tips

The following actions will help preserve battery life:

  • Verify that usage temperature of the battery averages an ambient temperature of –10°C to 45°C (14°F to 113°F). In lower or higher temperatures, the battery may not work properly and can sustain damage.
  • The optimal storage temperature is between 15° C and 25° C (59°F and 77°F).
  • Avoid sudden temperature changes as this may cause condensation and malfunction.
  • Do not leave your battery uncharged for more than one week.
  • Recharge your battery completely before putting it in storage, remove the battery from the unit and the fuse, which will deactivate the battery.
  • Recharge at least once every 3 months any stored battery.

Download the battery guide.

Battery pack refuses to work

This error could be forced by a deeply discharged Li-Ion battery.
Please never store a discharged Li-Ion battery, always recharge it at least every 3 months and remove the battery from the unit.
Deeply discharged Li-Ion batteries can be recovered when connected and charged with the ELB 400. The ELB 400 unit offers a recovery mode for Li-Ion batteries.

Download the battery guide.
Please contact your local Elinchrom service center.

Ranger Quadra with Li-Ion batteries

If you want to use a new li-Ion battery with an old Ranger Quadra pack you can, but this depends on when the battery pack was manufactured.

Please check out your serial number.
All packs with serial numbers beyond 4001 are compatible with Li-ion batteries, without any modification.
All serial numbers below 4001 are not compatible and require a modification of the flash lamp.
For compatible Quadra Heads, please download the PDF manual.

Quadra troubleshooting (P1.0, P2.0, etc.)

If you get P1.0, P2.0. P3.0, P4.0, or P5.0, please try a master reset as described in the manual.
Press together “up + down” and turn on the unit

What accessory is compatible with the Quadra head?

You can use almost any Elinchrom accessory with the Quadra Reflector Adapter MK-II:
Read more about light shapers for the ELB 400 / 500

Using different heads simultaneously

There is no technical problem with mixing Action, Pro, HS, or other heads together with the Ranger / Quadra / ELB 400 / ELB 1200 battery unit.
However, the only problem is that you may expect strange results in your lighting.
The Action head has a very fast flash duration while the HS head has a very low flash duration.

My flash head is dropping down

It might be that the rubber brake discs in the tilt head are consumed or greasy.
You can try to clean them with alcohol or use an anti-grease liquid that does not ruin the rubber.
If this does not help, please contact your local Elinchrom service center.

The battery pack won’t fire anymore

The flash tube could have cracked and you’ll perhaps need a replacement flash tube.

Quadra Head spare parts

You cannot replace Quadra Head parts by yourself, you’ll need to bring your heads to a repair store.

Dark slide on the picture

If a dark slide appears on your picture, this could be a sync issue when you use too short sync speeds with DSLR cameras.
You need to set the camera shutter speed at least at one value slower to maybe 1/200s or 1/160s.

Read more about flash sync.

Color temperature and consistency output

All flashes are extremely consistent in flash power output and may vary due to the glass flash tube by a 1/10th of an F-Stop or even less.
The color temperature is stable. The color shifts over 3 f-stop flash power regulation is about 200 – 300 Kelvin or even less, but when set to a certain flash power output each flash is consistent.
At minimum power, the flash color temperature tends to be warmer. At full power, it tends to be cooler, due to the voltage regulation of the capacitor for different flash power outputs.
This will not affect the image result, since studio lights are a mix of old and new units at different power levels with silver and white reflectors or Softboxes of different brands and fabrics.
The difference between a silver reflector and a softbox can show a gap in the color temperature, maybe 500 K or more.
The flash duration and specifications at full power you find in the user manuals.

Quadra / ELB 400 shutting down

Make sure you insert the security fuse on the top side of the battery pack.
Please check the operating instructions, page 8 & 9.

Error P or PB

“P” stands for Power (flash power), “PB” stands for Lead Gel Battery attached.
The fuse may not be inserted into the battery. If not, the fuse may be damaged and need a replacement.
Please check the operating instructions, page 8 & 9:
www.elinchrom.com/download.php?file=19&ln=en

Fast to slow recycle time

This is a normal effect to prevent the unit from heating too much.

Lead Gel battery capacity loss

The loss of Lead Gel batteries is similar to Li-Ion: 30% within one year.
The main difference is the lower amount of flashes out of one charged battery:

  • Lead Gel: fast and slow charge at max power yields approx. 110-140 flashes.
  • Li-Ion: fast and slow charge at max power yields approx. 280-320 flashes.

Modeling light dimming control

Unfortunately, the LED modeling lamp of the Quadra/ELB 400 is not dimmable, therefore,  you cannot control its intensity.

Using the ELB 400 while charging

It is absolutely safe to use the ELB 400 or Quadra while charging.

Using a Lead Gel battery with an ELB 400

The Lead Gel battery can be used with an ELB 400 without any damage to the unit, it’s just a loss of performance.

Please note:
  • The ELB 400 battery status display will not work correctly with Lead Gel batteries.
  • The ELB 400 will switch to ECO (slow) mode due to the lower voltage of the Lead Gel battery.
  • The recycling time will increase and the number of flashes will be reduced.
  • The ELB 400 will switch off earlier, maybe already at 50% of the charge due to the lower voltage.

What are the 3 different Quadra heads?

  • The Quadra HS head was designed for optimal performance for Hi-Sync.
  • The Quadra Action (or A) is too fast for the highest shutter speeds which might result in disappointing results. Lowering the shutter speed will produce better results.
  • The Quadra Pro (or S) head is usable up to higher shutter speeds.

Learn more about the 3 Quadra heads

Is your gear compatible with Hi-Sync?

Is the Quadra HS head compatible with a Quadra unit?

Yes, it is 100% compatible.
The Quadra HS head is compatible with the ELB 400 and all previous generations of Quadra packs.

Change ID unit number

It is not possible to change the flash unit ID numbers.
The ID number is unique to each product and currently unchangeable.
But you can give a custom name directly from the Elinchrom App / Software.

The ELB 400 doesn’t match the specs

The ELB 400 can only charge faster when used with the latest Li-Ion battery (59 Wh, 14.4 V) Code number: 19295.
The Lead Gel Battery offers only 12 V, which slows down the ELB 400. However, with the dedicated Li-Ion battery, it will match the specifications.

Battery airplane transportation regulations

Look for regulation PDF documents in the Download Center.

Li-Ion battery with Quadra unit

You can use a Li-Ion battery with an old ranger Quadra pack, but the display will show the wrong battery and power levels.
However, the real charge level can be checked on the battery directly.
Please note, it’s important to know that the flash heads probably need to be updated.

Quadra / ELB 400 unit is not working anymore

Please check that the fuse is inserted correctly in the battery box.

How to setup Hi-Sync/HSS ?

Hi-Sync or HSS mode is detected automatically.
Enabling the Hi-Sync/HSS feature is very simple but different for each camera.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS.
How to setup hi-sync / hss mode.

 

What is the S Quadra head?

The “S” Quadra head is the old version of the actual “Pro” head.
Both heads are exactly the same but under a different name.
The previous Quadra heads were named “S” for Standard and “A” for Action.
Now we have 3 Quadra heads; The Pro (S), Action (A), and HS.

Read more about Quadra heads.

 

 

Exchange a Quadra flashtube

You cannot replace the flashtube of a Quadra A head with a Quadra HS – flashtube.
The plugin triggers are different and the security cannot be guaranteed if you try to replace a flashtube with another one.

Using 2 heads in Hi-Sync mode

Yes, but it is not recommended.
Using 2 HS heads in Hi-Sync mode on an ELB or Quadra pack is possible. But please note that this will drastically affect results if Hi-Sync is used since the flash duration is faster when 2 heads are plugged in.
For optimal results, we advise using only one head, use only output A if Hi-Sync matters.

ELB 400 and old Quadra accessories

Compatibility with all previous Quadra batteries, cables, heads, and accessories is guaranteed.
Most of the Elinchrom range accessories are compatible using the Q-Reflector Adapter.

Flashtube turned dark

A flashtube that turns dark at the electrodes after the first usage can happen after the first burn-in.
It depends on the type of electrodes that are used in specific flash tubes as the Quadra HS heads.
On some other types, you have a kind of white rests at the electrodes.

Continuous light for unlimited time

You can set the modeling LED lamp to continuous light.
Please press the modeling lamp button for 2 seconds, and the lamp will be on for an unlimited time.
To switch OFF the modeling LED lamp, press the button again.

Battery recovery mode is in a permanent loop

Your battery may be defective.
Please contact your local Elinchrom distributor for support.

Li-Ion battery recovering mode

The ELB 400 is able to recover deeply discharged Li-Ion Batteries.
To do so, plug the battery into an ELB 400 unit and connect it to the mains.
A message shows up automatically to proceed the recovering mode.
If nothing happens, your battery may be defective.

HS and HSS in the same setup

Yes, TTL Elinchrom units integrated into an existing Elinchrom setup with Hi-Sync and HSS altogether work seamlessly.

Read more about this.

ELB 500, ELB 400, Quadra / accessories compatibility

Only the heads and the batteries are not compatible.
All Q-Mount accessories; light shapers, protective caps, and cables are compatible with the ELB 500 TTL.

ELB 500 head compared to Quadra heads

Other than the flashtube and electronics, the cable of the ELB 500 head is fixed and offers a more powerful and higher CRI LED.

The ELB 500 TTL compared to the ELB 400

The ELB 500 TTL offers 100 Ws more power, an easy-to-use and large interface, TTL, HSS, full asymmetry, and to do so, a completely new internal circuitry.
The ELB 500 TTL also offers only one type of head to shoot all kinds of various photography possible.

Elinchrom TTL units in a classic Elinchrom setup

Yes, you can use Elinchrom TTL units together with older Elinchrom flash units, but only in Manual mode, of course.

ELB 400/500 modelling lamp

Compared to the ELB 400, the ELB 500 TTL modeling lamp is a little more powerful and the CRI is much higher, making it significantly better for video use.

Using the ELB units on mains

The life span of the battery is not affected while using the battery packs on mains.
You can leave the charger connected, but if you shot with high flash power in short cycles, the battery will discharge even with the charger connected.
If you do not use full power flashes, the unit can take a breath after a series of flashes, and the unit will not overheat. Don’t place the unit in the sun or close to heating systems, and take care that there is air circulation, not using the unit in a bag or similar.

Ideal use and storage temperature

The ambient temperature whilst the unit is in use: min. -5°C (41°F) up to max. 35°C (95°F).
Storage temperature: -5°C (41°F) up to 60°C (140°F)
Optimal operating temperature: 0°C (32°F) up to 45°C (113°F).

Impossible to go higher than 1/200s shutter speed

Hi-Sync or HSS mode is detected automatically with compatible units.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS:

How to setup hi-sync / hss mode.

  • Always check if you have the latest firmware installed.
  • If you use higher shutter speeds 1/400s and more, you should see a little “HS” symbol in the upper bar of the Transmitter Pro; this indicates that hi-sync is active.
  • Try different shutter speeds.
  • A decent grading over the image is unavoidable; this is the relation between camera chip size and the flash duration of the unit.
  • Try to use lower flash power settings. Hi-Sync requires a longer flash duration.
  • On the Transmitter  Pro, you find the ODS settings. Try to play with this setting to shift the exposure window to the best possible sync result.

What unit is TTL compatible?

The Elinchrom ONE, the ELB 500 TTL, and the ELC 125 / 500 are compatible with TTL along with the Transmitter Pro.

For more information, please check the compatibility chart.

What unit is HSS compatible?

Please check the compatibility chart to know what unit is HSS compatible.

Ranger RX

Fuse replacement

Mains fuse

  • Before changing a blown fuse, switch OFF the unit and remove the mains cables.
  • Open the small drawer in the mains plug with a screwdriver and replace the fuse with the spare one located in its support case in this drawer.
  • Please, also make sure to check the correct rating of the fuse.

Modeling lamp fuse

  • Switch OFF the unit and replace the blown fuse with a new one, in the correct rating.
  • The fast blow fuse will protect the triac of the modeling lamp circuit, the lamp, and the flashtube.

The unit doesn’t fire or misfire

First, do the following:

  • Change the battery of the Transmitters
  • Change the Transmitters
If the problem remains, it could come from the flash tube or the keyboard itself.

Battery life tips

The following actions will help preserve battery life:

  • Verify that usage temperature of the battery averages an ambient temperature of –10°C to 45°C (14°F to 113°F). In lower or higher temperatures, the battery may not work properly and can sustain damage.
  • The optimal storage temperature is between 15° C and 25° C (59°F and 77°F).
  • Avoid sudden temperature changes as this may cause condensation and malfunction.
  • Do not leave your battery uncharged for more than one week.
  • Recharge your battery completely before putting it in storage, remove the battery from the unit and the fuse, which will deactivate the battery.
  • Recharge at least once every 3 months any stored battery.

Download the battery guide.

Battery pack refuses to work

This error could be forced by a deeply discharged Li-Ion battery.
Please never store a discharged Li-Ion battery, always recharge it at least every 3 months and remove the battery from the unit.
Deeply discharged Li-Ion batteries can be recovered when connected and charged with the ELB 400. The ELB 400 unit offers a recovery mode for Li-Ion batteries.

Download the battery guide.
Please contact your local Elinchrom service center.

Dark slide on the picture

If a dark slide appears on your picture, this could be a sync issue when you use too short sync speeds with DSLR cameras.
You need to set the camera shutter speed at least at one value slower to maybe 1/200s or 1/160s.

Read more about flash sync.

The battery pack won’t fire anymore

The flash tube could have cracked and you’ll perhaps need a replacement flash tube.

My flash head is dropping down

It might be that the rubber brake discs in the tilt head are consumed or greasy.
You can try to clean them with alcohol or use an anti-grease liquid that does not ruin the rubber.
If this does not help, please contact your local Elinchrom service center.

Using different heads simultaneously

There is no technical problem with mixing Action, Pro, HS, or other heads together with the Ranger / Quadra / ELB 400 / ELB 1200 battery unit.
However, the only problem is that you may expect strange results in your lighting.
The Action head has a very fast flash duration while the HS head has a very low flash duration.

Color temperature and consistency output

All flashes are extremely consistent in flash power output and may vary due to the glass flash tube by a 1/10th of an F-Stop or even less.
The color temperature is stable. The color shifts over 3 f-stop flash power regulation is about 200 – 300 Kelvin or even less, but when set to a certain flash power output each flash is consistent.
At minimum power, the flash color temperature tends to be warmer. At full power, it tends to be cooler, due to the voltage regulation of the capacitor for different flash power outputs.
This will not affect the image result, since studio lights are a mix of old and new units at different power levels with silver and white reflectors or Softboxes of different brands and fabrics.
The difference between a silver reflector and a softbox can show a gap in the color temperature, maybe 500 K or more.
The flash duration and specifications at full power you find in the user manuals.

Control flash duration

You don’t have direct control over your flash duration.
The flash duration depends on your flash power settings.

Error P or PB

“P” stands for Power (flash power), “PB” stands for Lead Gel Battery attached.
The fuse may not be inserted into the battery. If not, the fuse may be damaged and need a replacement.
Please check the operating instructions, page 8 & 9:
www.elinchrom.com/download.php?file=19&ln=en

Battery LED indicator stays on

If the Ranger RX Battery LED indicator stays on at 10%, this might be a problem with the keyboard, or it could be a faulty contact.
If the LED does not switch off after a few minutes, the unit should be checked by an Elinchrom repair service.

Battery airplane transportation regulations

Look for regulation PDF documents in the Download Center.

Quadra / ELB 400 unit is not working anymore

Please check that the fuse is inserted correctly in the battery box.

How to setup Hi-Sync/HSS ?

Hi-Sync or HSS mode is detected automatically.
Enabling the Hi-Sync/HSS feature is very simple but different for each camera.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS.
How to setup hi-sync / hss mode.

 

Elinchrom TTL units in a classic Elinchrom setup

Yes, you can use Elinchrom TTL units together with older Elinchrom flash units, but only in Manual mode, of course.

Ideal use and storage temperature

The ambient temperature whilst the unit is in use: min. -5°C (41°F) up to max. 35°C (95°F).
Storage temperature: -5°C (41°F) up to 60°C (140°F)
Optimal operating temperature: 0°C (32°F) up to 45°C (113°F).

Impossible to go higher than 1/200s shutter speed

Hi-Sync or HSS mode is detected automatically with compatible units.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS:

How to setup hi-sync / hss mode.

  • Always check if you have the latest firmware installed.
  • If you use higher shutter speeds 1/400s and more, you should see a little “HS” symbol in the upper bar of the Transmitter Pro; this indicates that hi-sync is active.
  • Try different shutter speeds.
  • A decent grading over the image is unavoidable; this is the relation between camera chip size and the flash duration of the unit.
  • Try to use lower flash power settings. Hi-Sync requires a longer flash duration.
  • On the Transmitter  Pro, you find the ODS settings. Try to play with this setting to shift the exposure window to the best possible sync result.

What unit is TTL compatible?

The Elinchrom ONE, the ELB 500 TTL, and the ELC 125 / 500 are compatible with TTL along with the Transmitter Pro.

For more information, please check the compatibility chart.

What unit is HSS compatible?

Please check the compatibility chart to know what unit is HSS compatible.

Receiver Plus

Receiver Plus manual

A complete manual for the Receiver Plus does not exist.
You can find additional information here.

Group Button

  • Select the groups in which you have placed flash units in Group 1, 2, 3, 4 to control them separately.
  • To set flash units into different groups, see the flash unit manual.
  • All means that all-flash units will fire or increase or decrease flash power with the -/+ buttons.

 

Mode Button

  • If the lights on the Receiver show up in green, you are in the right sync mode, which we call Normal Sync Mode.
  • By pressing 2 sec. on the mode button, you can change into another sync mode. The light shows up in red, which only works with digital large-format cameras to sync speed above the normal x-sync, up to about a 1/1600s with a Phase One camera.
  • If this setting is used, also the flash unit needs to be configured in the correct sync mode, otherwise no communication.
  • We suggest not using this feature since it does not bring any advantage with DSLR cameras and reduces the distance range by 50%.

Learn more about Normal and Speed mode.

CH Button

This button allows using other frequencies in case there is interference with other wireless networks.
The frequency settings must also be changed on the flash unit, otherwise no communication.

Elinchrom units and other flash brands

To trigger a Speedlight or any other flash brand unit with your Elinchrom units, you need the Elinchrom Receiver Plus.

Skyport system compatibility with cameras

All cameras respecting the standard sync triggering system will work.
The Hi-Sync/HSS/TTL features on the Transmitter Pro are only available for Nikon, Canon, Sony, Olympus, Panasonic, and Fujifilm cameras.

Transmitter triggering problems

Please verify the following points:

  • Transmitter and receiver must have the same frequency channel settings.
  • Transmitter and receiver must have the same synchronization mode settings: Normal or Speed sync mode (ELSP MODE on the Transmitter Pro).
  • Check that the EL-Skyport receiver in all EL units with built-in receivers is switched ON.
  • Try another frequency channel for both transmitter and the receiver of the Elinchrom unit.
  • Reduce the distance between the flash unit and transmitter.
  • Check the hotshoe fitting.
  • Check the camera settings (turn hotshoe communication on).
  • Check that the Transmitter Pro version corresponds to your Canon, Nikon, Sony, Panasonic, Olympus, or Fujifilm camera.
  • Check the list of compatible cameras.

Learn more about Speed and Normal sync mode.

Reflector

Old Elinchrom units compatibility with current accessories

We use the same Elinchrom mount since 1974, which means old units are still compatible with actual accessories.

What accessory is compatible with the Quadra head?

You can use almost any Elinchrom accessory with the Quadra Reflector Adapter MK-II:
Read more about light shapers for the ELB 400 / 500

Remotes

Rotalux

Old Elinchrom units compatibility with current accessories

We use the same Elinchrom mount since 1974, which means old units are still compatible with actual accessories.

What accessory is compatible with the Quadra head?

You can use almost any Elinchrom accessory with the Quadra Reflector Adapter MK-II:
Read more about light shapers for the ELB 400 / 500

Tripods for heavy Sofboxes

If you’re using a Rotalux Indirect 150 or other heavy accessories, go for a strong Tripod: the Tripod Air HD (31039).

www.elinchrom.com/range/accessories/

Grids for Softboxes

We have a complete range of grids for the Rotalux and Rotalux Go range.
We currently don’t have Grids for the Litemotiv range.
Rotalux product page

Rotalux Go

Grids for Softboxes

We have a complete range of grids for the Rotalux and Rotalux Go range.
We currently don’t have Grids for the Litemotiv range.
Rotalux product page

Service

How can I replace the ONE’s internal battery?

The battery can be quickly replaced by any certified Elinchrom service center.

Flashtube replacement

Most Elinchrom flash heads have plug-in flashtubes, making it easy to change flashtube yourself.

  1. Switch the unit OFF
  2. Remove the mains cable
  3. Take the unit from its stand and lay it horizontally on a rigid surface.
    It will need to be held firmly whilst removing and replacing the flashtube.
  4. Allow the flashtube and modeling lamp to cool down and wait for the unit to discharge for 30 minutes.
  5. Carefully remove and store the modeling lamp. They can be very hot.
  6. Pull the flashtube firmly out of the terminals.
    If the tube is broken, use security gloves to avoid cutting yourself and use an insulated tool to pull out the electrodes.
  7. Never touch the metal electrodes and ensure that the unit has been disconnected from the mains for 30 minutes.
  8. Take the new flashtube.
    Insulated tissues or security gloves MUST BE USED.
    Any contact with your fingers on the tube can cause dark markings on the tube when used.
  9. Check that the tube is correctly aligned (central) and that the trigger contact is gripping the tube.
  10. Re-connect and test the unit as usual.
    Always use a protective glove to remove the flashtube.

Fuse replacement

Mains fuse

  • Before changing a blown fuse, switch OFF the unit and remove the mains cables.
  • Open the small drawer in the mains plug with a screwdriver and replace the fuse with the spare one located in its support case in this drawer.
  • Please, also make sure to check the correct rating of the fuse.

Modeling lamp fuse

  • Switch OFF the unit and replace the blown fuse with a new one, in the correct rating.
  • The fast blow fuse will protect the triac of the modeling lamp circuit, the lamp, and the flashtube.

Error 1

E1 indicates an overvoltage problem.
Switch the unit OFF, wait 2 minutes and switch the unit ON again.
If the error still appears, it needs to be checked out by your local Elinchrom service center.

The unit doesn’t fire or misfire

First, do the following:

  • Change the battery of the Transmitters
  • Change the Transmitters
If the problem remains, it could come from the flash tube or the keyboard itself.

Battery life tips

The following actions will help preserve battery life:

  • Verify that usage temperature of the battery averages an ambient temperature of –10°C to 45°C (14°F to 113°F). In lower or higher temperatures, the battery may not work properly and can sustain damage.
  • The optimal storage temperature is between 15° C and 25° C (59°F and 77°F).
  • Avoid sudden temperature changes as this may cause condensation and malfunction.
  • Do not leave your battery uncharged for more than one week.
  • Recharge your battery completely before putting it in storage, remove the battery from the unit and the fuse, which will deactivate the battery.
  • Recharge at least once every 3 months any stored battery.

Download the battery guide.

Battery pack refuses to work

This error could be forced by a deeply discharged Li-Ion battery.
Please never store a discharged Li-Ion battery, always recharge it at least every 3 months and remove the battery from the unit.
Deeply discharged Li-Ion batteries can be recovered when connected and charged with the ELB 400. The ELB 400 unit offers a recovery mode for Li-Ion batteries.

Download the battery guide.
Please contact your local Elinchrom service center.

Ranger Quadra with Li-Ion batteries

If you want to use a new li-Ion battery with an old Ranger Quadra pack you can, but this depends on when the battery pack was manufactured.

Please check out your serial number.
All packs with serial numbers beyond 4001 are compatible with Li-ion batteries, without any modification.
All serial numbers below 4001 are not compatible and require a modification of the flash lamp.
For compatible Quadra Heads, please download the PDF manual.

Quadra troubleshooting (P1.0, P2.0, etc.)

If you get P1.0, P2.0. P3.0, P4.0, or P5.0, please try a master reset as described in the manual.
Press together “up + down” and turn on the unit

Quadra Head spare parts

You cannot replace Quadra Head parts by yourself, you’ll need to bring your heads to a repair store.

Modeling lamp not working

There might be a contact problem in the E27 socket.
Try to screw the lamp a bit further into the socket. Please use gloves for protection in case the bulb breaks. If this does not help, please contact your official Elinchrom service center.

My flash head is dropping down

It might be that the rubber brake discs in the tilt head are consumed or greasy.
You can try to clean them with alcohol or use an anti-grease liquid that does not ruin the rubber.
If this does not help, please contact your local Elinchrom service center.

The battery pack won’t fire anymore

The flash tube could have cracked and you’ll perhaps need a replacement flash tube.

Error 6

E6 indicates a possible error in the charge circuit or mains supply.
This error message may pop up if you switch the unit ON/OFF too fast.
Please check all fuses and try powering it up again.
If the message comes back, return the unit to your local Elinchrom service center.

Burning smell

The ELC Pro HD is trimmed for fast flash duration and recycling times.
Due to its high performance, the Xenon flash tube may extract ozone smell, which is normal for very fast flash units.

A display bug on the ELC Pro HD

There might be something hanging in the software.
Try to reset the unit. If this continues, the unit should be returned for a proper check at your dealer.

How to reset

  • Push the left and right buttons simultaneously and hold for at least 1 second.
  • The unit will reboot and will clear all working parameters.

This will not delete the “User Preset” data which is restored in the preset menu nor will it reset the counter in the “statistics” menu for “total lifetime,” “total flash amount” and “power.”

The ELC Pro HD spare fuse

If you are looking for the spare fuse of the ELC Pro HD, there is one for the electronic and modeling lamp in the little drawer close to the mains plug.

Quadra / ELB 400 shutting down

Make sure you insert the security fuse on the top side of the battery pack.
Please check the operating instructions, page 8 & 9.

Elinchrom spare parts

If you need spare parts, you have to contact an official Elinchrom service center in your country.

Modeling lamp blow up

If a halogen modeling lamp blows up, make sure the main voltage is compatible with the bulb of your unit.
If you bought an Elinchrom unit from an international website, such as B&H or Amazon, you may have a US configuration. It could be the modeling lamps are 110V and the mains voltage in your country is 230V.
It could also be voltage spikes in the mains, which could be a reason for this unusual defect.
You should always purchase Elinchrom products in official dealer stores.

What covers the 2 year warranty?

The warranty covers 24 months of support for electronic and mechanical parts, except capacitors, flashtubes, and other consumable items.

  • Consumables (cables, fuses, modeling lamps, etc.) are excluded from the warranty.
  • Damage caused by transportation and shipping must be claimed from the carrier.
  • Damaged packaging or contents should be examined whilst the carrier is present and signed for as received damaged.
  • The warranty does not cover equipment, which has been, misused, dismantled, modified, or repaired by an unauthorized Service Agent.
  • Damage caused by usage under extreme cold, hot, dusty, or wet/humid conditions are excluded from the warranty.
  • No responsibility can be accepted for any damage resulting from incorrect operations of the equipment, nor for any wasted materials, or other expenses.

Turning off sound issues

When turning off, the unit makes an electrical buzz or a zapping sound, ensure that all the main plugs and cables are earth grounded and that the main cable is well connected with the unit.
If this noise is not disappearing, it might be a faulty ON/OFF switch, which needs to be checked by an authorised elinchrom service.

Be careful if you buy from Amazon / eBay

Amazon and eBay are not official Elinchrom dealers, therefore we do not recommend purchasing Elinchrom products from these webshops.
In case you need assistance, official Elinchrom service centers will not help you and your 2-year warranty will not be available.
Always purchase Elinchrom products through our official Elinchrom authorized distributor.

Electronic spare parts

We are not allowed to send some spare parts out, which could force a high voltage accident.
Please keep in mind that the capacitors retain high voltage charges and only professional discharging tools give you the ability to open a unit safely.
Please contact your local Elinchrom service center to change specific spare parts for your unit.

Very old Elinchrom units

Equipment like the Elinchrom S2 studio flash heads with the 1200e power pack is from 1963!
Old systems like these aren’t supported anymore, so repairs or parts are not available.
Please also consider the security aspects.
We highly recommend not to use them!

Error P or PB

“P” stands for Power (flash power), “PB” stands for Lead Gel Battery attached.
The fuse may not be inserted into the battery. If not, the fuse may be damaged and need a replacement.
Please check the operating instructions, page 8 & 9:
www.elinchrom.com/download.php?file=19&ln=en

Lead Gel battery capacity loss

The loss of Lead Gel batteries is similar to Li-Ion: 30% within one year.
The main difference is the lower amount of flashes out of one charged battery:

  • Lead Gel: fast and slow charge at max power yields approx. 110-140 flashes.
  • Li-Ion: fast and slow charge at max power yields approx. 280-320 flashes.

Battery LED indicator stays on

If the Ranger RX Battery LED indicator stays on at 10%, this might be a problem with the keyboard, or it could be a faulty contact.
If the LED does not switch off after a few minutes, the unit should be checked by an Elinchrom repair service.

Unit frozen during the firmware update

Unfortunately, there is no other option than to contact your local Elinchrom service center for assistance.

How to reset the Transmitter Pro to default settings?

Push the left and right speed buttons while the Transmitter is ON (approximately 2 seconds).
This will reset the Transmitter Pro to manufacture settings.
All user settings, except the display contrast, will be reset.

Subscribe to Elinchrom newsletter

To subscribe to the Elinchrom Newsletter, please click here.

How to contact us

You have plenty of ways to contact us. The easiest and most efficient is to use our social media accounts like Facebook or Twitter.
If you prefer sending us an email, please drop us a message here.
Please be patient, we have many emails to cover, but we’ll answer as fast as we can.

Quadra / ELB 400 unit is not working anymore

Please check that the fuse is inserted correctly in the battery box.

Elinchrom support

For assistance and support on your Elinchrom products, please contact your local Elinchrom distributor.

Flashtube turned dark

A flashtube that turns dark at the electrodes after the first usage can happen after the first burn-in.
It depends on the type of electrodes that are used in specific flash tubes as the Quadra HS heads.
On some other types, you have a kind of white rests at the electrodes.

Error 8

E8 indicates a Fan management problem due to overheating.
Wait until the unit has cooled down.
Check if the Fan is blocked.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 2

E2 indicates an overheating problem.
Wait until the unit has cooled down.
The unit will switch back to normal operation as soon as temperature decreases to a normal working level.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 3

E3 indicates an Auto Dump function fault.
The Unit has detected a time out in the ADF mode.
Switch the unit OFF, wait 2 minutes and switch the unit On again; use the Test release button for power reduction.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 4

E4 indicates a Charge fault.
The unit has detected a time-out during recharging.
Switch the unit OFF, wait 2 minutes and switch the unit On again.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Error 5

E5 indicates a Mains supply fault.
Check your mains cord and mains installation sockets.
Switch unit OFF, wait 2 minutes and switch the unit ON again.
If the error shows up again, the unit requires a check-up by your local Elinchrom service center.

Ideal use and storage temperature

The ambient temperature whilst the unit is in use: min. -5°C (41°F) up to max. 35°C (95°F).
Storage temperature: -5°C (41°F) up to 60°C (140°F)
Optimal operating temperature: 0°C (32°F) up to 45°C (113°F).

Disposal and recycling

Elinchrom devices have been manufactured to the highest standards from materials which can be recycled or disposed of in a manner that is not environmentally damaging.
An Elinchrom device may be taken back after use to be recycled, provided that it is returned in a condition that is the result of normal use.
Any components not reclaimable will be disposed of in an environmentally acceptable manner.
Used Batteries may need to be recycled. Check your local regulations or your local waste management.
If you have any question on disposal, please contact your local office or your local Elinchrom distributor.

Elinchrom user manual and documentation

Here you can find all Elinchrom user manuals and use-full documentation:

www.elinchrom.com/support/download-center/

 

 

Softbox

Software / App

Connect the Elinchrom Bridge to a device with Bluetooth

  • Download the latest Elinchrom App for iOS or Elinchrom Studio Software for macOS or Windows.
  • Update the Elinchrom Bridge module to the latest Firmware (with the Elinchrom Updater).
  • Activate Bluetooth on your device.
  • Switch the Bridge ON.
  • Launch the App/Software and find the connected Bridge displayed in the window.
  • The LED of the Bridge flashes in Blue.
  • Chose the frequency channel 1 to 20, depending on which channel your flash units are set, normally to channel 1.
  • Scan for enabled Elinchrom flash units.
  • Start to control the units.

Battery run time is about 6 to 8 hours, but the Bridge can also be used with the USB micro cable connected to your computer for charging. You can chose if you use the USB cable or the Bluetooth connection.

The Elinchrom Bridge Auto Off mode

The Elinchrom Bridge will automatically turn off after 120 min if no activity is detected.

How to recognise units in the Studio Software / App?

It is possible to click on the picture of the flash unit to send a test trigger.
Once you know what unit it is, you can rename the unit with a user-friendly name.

Install error on the Elinchrom Studio for macOS

If you’re having an error message while installing the Elinchrom Studio on a Mac, go to:
System Preferences > Security & Privacy > click, “Open Anyway”

The Elinchrom Studio software on mobile devices

The Elinchrom iOS App is available and compatible with iPhone/iPad.
The Android App will be available mid 2021.

What is the Elinchrom Bridge module?

The Elinchrom Bridge is the required link between Elinchrom units and the Elinchrom Studio Software / App to be able to control your setup.

What happened with the older EL-Skyport Software?

The EL-Skyport Software is not supported anymore and has been discontinued.
Please refer to the Elinchrom Studio Software and the Elinchrom Bridge for the latest version.

Elinchrom Studio for macOS and Windows

The Elinchrom Studio software is compatible with the latest macOS and Windows operating systems.

Elinchrom Studio compatibility with the Skyport USB RX

The Elinchrom Studio is not compatible with the Skyport USB RX.
You need the Elinchrom Bridge module to use the Elinchrom Studio Software or App.

What is Auto-refresh in the Studio Software / App?

When the Auto refresh button is ON, it will periodically read the settings on the units and scan for new units.
If the button is set to OFF, it allows you to use a Transmitter to control your units.

Test a flash unit in the Studio Software / App

There is a button to trigger all units. Or you can trigger a single unit by clicking on the unit picture.

Save and load settings in the Studio Software / App

In the Elinchrom Studio Software / App, you have LOAD and SAVE buttons.
With this, you can load and save all settings for all units in your setup.

Elinchrom Bridge and Software / App issues

If the communication between your Elinchrom flash units and the Software/App is not possible. It could be that the bridge is not working.

Please check the following:

  • Make sure the Bridge is updated to the latest firmware with the Elinchrom Updater.
  • Make sure that your Elinchrom flash units are compatible with the iOS App and/or desktop Software. Read more
  • Load the App, switch on the Bridge (green flashing LED’s, will show up) and switch on the flash units and start the App. When Bluetooth is activated on your device, the Bridge will show up in the App/Software.
  • On a computer, you can also connect the Bridge via USB Micro cable.
  • Do not use Speed Sync Mode on units and Transmitters, the App and Software work only in Normal Sync Mode.

Compatibility with flash units and the Elinchrom Studio Software / App

Most enabled units are compatible with the Elinchrom Studio Software/App.
To know what units are compatible, click here.

Can I control the ONE via smartphone or computer?

Yes. You can control the ONE with the Elinchrom Studio Software and/or the iOS App.

Change ID unit number

It is not possible to change the flash unit ID numbers.
The ID number is unique to each product and currently unchangeable.
But you can give a custom name directly from the Elinchrom App / Software.

Technical

The flash unit emits fume

If the unit hasn’t been used for a while it’s possible that it accumulated a bit of dust.
Before using it, we recommend leaving the unit ON with the modeling lamp for half a day.
This will allow the capacitors to reform themselves.

D-Lite unit stops to work

Heavy number of flashes in a short period of time usage may be over the limits for this kind of flash unit.
To protect from overheating, the unit stops working automatically. If you switch OFF the modeling lamp, the unit may make some more flashes before they overheat.
For heavy amount of flashes in a short period of time, we would suggest using the ELC Pro HD.

Quadra troubleshooting (P1.0, P2.0, etc.)

If you get P1.0, P2.0. P3.0, P4.0, or P5.0, please try a master reset as described in the manual.
Press together “up + down” and turn on the unit

Using different heads simultaneously

There is no technical problem with mixing Action, Pro, HS, or other heads together with the Ranger / Quadra / ELB 400 / ELB 1200 battery unit.
However, the only problem is that you may expect strange results in your lighting.
The Action head has a very fast flash duration while the HS head has a very low flash duration.

How to change increment value of the ELC Pro HD?

These parameters cannot be changed.
Since the dial is so fast to adjust power up and down, we’ve only applied 1 F-stop steps for the left-right buttons.

 

Color temperature and consistency output

All flashes are extremely consistent in flash power output and may vary due to the glass flash tube by a 1/10th of an F-Stop or even less.
The color temperature is stable. The color shifts over 3 f-stop flash power regulation is about 200 – 300 Kelvin or even less, but when set to a certain flash power output each flash is consistent.
At minimum power, the flash color temperature tends to be warmer. At full power, it tends to be cooler, due to the voltage regulation of the capacitor for different flash power outputs.
This will not affect the image result, since studio lights are a mix of old and new units at different power levels with silver and white reflectors or Softboxes of different brands and fabrics.
The difference between a silver reflector and a softbox can show a gap in the color temperature, maybe 500 K or more.
The flash duration and specifications at full power you find in the user manuals.

Burning smell

The ELC Pro HD is trimmed for fast flash duration and recycling times.
Due to its high performance, the Xenon flash tube may extract ozone smell, which is normal for very fast flash units.

A display bug on the ELC Pro HD

There might be something hanging in the software.
Try to reset the unit. If this continues, the unit should be returned for a proper check at your dealer.

How to reset

  • Push the left and right buttons simultaneously and hold for at least 1 second.
  • The unit will reboot and will clear all working parameters.

This will not delete the “User Preset” data which is restored in the preset menu nor will it reset the counter in the “statistics” menu for “total lifetime,” “total flash amount” and “power.”

What is standby mode on the ELC Pro HD

The standby function is an energy-saving mode, which cuts off the capacitors from level charging.
The cooling will be active in case the unit has been heavily used.

Turning off sound issues

When turning off, the unit makes an electrical buzz or a zapping sound, ensure that all the main plugs and cables are earth grounded and that the main cable is well connected with the unit.
If this noise is not disappearing, it might be a faulty ON/OFF switch, which needs to be checked by an authorised elinchrom service.

Kelvin temperature on old Elinchrom units

The colour temperature on the old Elinchrom units was set at approximately 5500 Kelvin.
However, since the units and the flashtubes are aging, the colour temperature might be at 5200 Kelvin or less. Normally after some years of use, the flashtube tends to give a warmer colour.

How to reduce light power?

There are several options to reduce light power in order to obtain a narrow depth of field.
  • Set your camera to a lower ISO. Setting 50 ISO or even less if required.
  • Use grey filters for your lenses to reduce light.
  • Softboxes may reduce the light output.
  • Use Hi-Sync or HSS with the Transmitter Pro.

Battery LED indicator stays on

If the Ranger RX Battery LED indicator stays on at 10%, this might be a problem with the keyboard, or it could be a faulty contact.
If the LED does not switch off after a few minutes, the unit should be checked by an Elinchrom repair service.

FAST recycle time when using power AC

There is no negative effect when you use the FAST mode with the ELC Pro HD connected to the mains.
Only if the mains fuses would blow you could set to default or slow charge mode. But this depends on the mains voltage, which can be relatively low in some countries.
In case you use a battery inverter, the unit may only work in default or slow charge mode, depending on how powerful the battery inverter is.
To drive one ELC Pro HD with a modeling lamp, you need a pure sine wave battery inverter of minimum 600W.

Modeling light dimming control

Unfortunately, the LED modeling lamp of the Quadra/ELB 400 is not dimmable, therefore,  you cannot control its intensity.

ELC Pro HD flash before ready

When the unit is OFF, press and hold ON + knob button (S) until the message “ENABLED” is shown.
To return to “DISABLED” repeat the procedure.
The shown value is automatically saved as the standard setting for the unit.
Please note: this feature is only available since firmware 26.17

Ideal use and storage temperature

The ambient temperature whilst the unit is in use: min. -5°C (41°F) up to max. 35°C (95°F).
Storage temperature: -5°C (41°F) up to 60°C (140°F)
Optimal operating temperature: 0°C (32°F) up to 45°C (113°F).

ELC vs ELC Pro HD

The ELC Pro HD is Elinchrom’s top-of-the-range compact unit.
The ELC Pro HD offers a more powerful halogen modelling lamp, faster recycling times and is available with more power if necessary but cannot achieve TTL and HSS.
The ELC 125/500 on the other hand offers TTL, HSS, and an LED modelling lamp.

Transmitter Plus

Transmitter not working

Check the following points:

  • Change the frequency channel on the flash unit and the transmitter and test again.
  • Both devices must have the same frequency channel.
  • Are the transmitter and the unit set in the same Sync mode (Normal or Speed Mode)?
  • Is the battery of the Transmitter discharged?
  • Are the sync cables working properly?
  • Are the camera settings correct?
  • Is the unit used in bright ambient light, sun or halogen lamp directed on the photocell (the photocell may block the synchro circuit on these classical units)?
  • Re-check the triggering in a darker room with a minimum of ambient light.
  • Check the Transmitter with another flash unit.
  • Avoid metal objects or walls between the flash units and the transmitter.
  • In case a flash tube is faulty, you can hear the click sound of the flash unit, but no flash, this would indicate to replace the flash tube.

Elinchrom units and other flash brands

To trigger a Speedlight or any other flash brand unit with your Elinchrom units, you need the Elinchrom Receiver Plus.

Skyport system compatibility with cameras

All cameras respecting the standard sync triggering system will work.
The Hi-Sync/HSS/TTL features on the Transmitter Pro are only available for Nikon, Canon, Sony, Olympus, Panasonic, and Fujifilm cameras.

Change power from the Transmitter is not working

Please make sure your Elinchrom unit and Transmitter are both updated with the latest firmware.
www.elinchrom.com/support/firmware

Transmitter distance range

The distance range of the Transmitter Plus or Pro is 200 m (656 feet) outdoors and 60 m (196 feet) indoors.

If the distance is limited, then please try the following:

  • Reposition the units.
  • Increase the distance from walls and ceilings.
  • ELSP Mode:
    In speed sync mode the distance range is reduced by approximately 50%, switch back to Normal sync mode.
  • Outdoors, the distance range could be reduced due to humidity, interference, obstacles, etc.

Transmitter triggering problems

Please verify the following points:

  • Transmitter and receiver must have the same frequency channel settings.
  • Transmitter and receiver must have the same synchronization mode settings: Normal or Speed sync mode (ELSP MODE on the Transmitter Pro).
  • Check that the EL-Skyport receiver in all EL units with built-in receivers is switched ON.
  • Try another frequency channel for both transmitter and the receiver of the Elinchrom unit.
  • Reduce the distance between the flash unit and transmitter.
  • Check the hotshoe fitting.
  • Check the camera settings (turn hotshoe communication on).
  • Check that the Transmitter Pro version corresponds to your Canon, Nikon, Sony, Panasonic, Olympus, or Fujifilm camera.
  • Check the list of compatible cameras.

Learn more about Speed and Normal sync mode.

ELSP mode

The Skyport Transmitter system has 2 operating modes that offer different shooting functionalities.


NORMAL Sync Mode
Green LED – 200 m (656’) working range – Synchro is limited to X-Sync.

SPEED Sync Mode
Red LED – 100 m (328’) working range – Synchro is limited to X-Sync but enables faster shutter speeds only on digital medium format cameras.

To use shutter speeds of up to 1/8000s, the HS / Hi-Sync mode must be activated on the Transmitter Pro when used in both Normal and Speed mode.

Read more about the ELSP mode.

The Transmitter does not recognize the unit

Activate the EL-Skyport receiver in your unit.
  1. Switch on the EL-Skyport receiver in the unit.
  2. Set Group and Frequency Channel to 1.
  3. Set the Sync Mode of the unit to Normal (on the Transmitter Pro, under the ELSP feature; the backlit display should appear green).

Transmitter SR port connector

The SR port of the Transmitters is a 2.5 mm Flash Sync output socket.
This port can be used to connect and trigger directly a flash unit or a flash trigger with a sync cable.
The devices must offer a flash sync input socket to enable a direct cable connection.

Transmitters and modelling lamp control

Control of the modeling lamp is possible with the Transmitter Pro only and/or the Elinchrom App/Software.
It is not possible to control the modeling lamp with the Transmitter Plus.

Transmitter Plus manual

A complete manual for the Transmitter Plus does not exist.
You can find additional information here.

Group Button

  • Select the groups in which you have placed flash units in Group 1, 2, 3, 4 to control them separately.
  • To set flash units into different groups, see the flash unit manual.
  • All means that all-flash units will fire or increase or decrease flash power with the -/+ buttons.

 

Mode Button

  • If the lights on the transmitter show up in green, you are in the right sync mode, which we call Normal Sync Mode.
  • By pressing 2 sec. on the mode button, you can change into another sync mode. The light shows up in red, which only works with digital large-format cameras to sync speed above the normal x-sync, up to about a 1/1600s with a Phase One camera.
  • If this setting is used, also the flash unit needs to be configured in the correct sync mode, otherwise no communication.
  • We suggest not using this feature since it does not bring any advantage with DSLR cameras and reduces the distance range by 50%.

Learn more about Normal and Speed mode.

CH Button

This button allows using other frequencies in case there is interference with other wireless networks.
The frequency settings must also be changed on the flash unit, otherwise no communication.

Transmitter Pro

Transmitter not working

Check the following points:

  • Change the frequency channel on the flash unit and the transmitter and test again.
  • Both devices must have the same frequency channel.
  • Are the transmitter and the unit set in the same Sync mode (Normal or Speed Mode)?
  • Is the battery of the Transmitter discharged?
  • Are the sync cables working properly?
  • Are the camera settings correct?
  • Is the unit used in bright ambient light, sun or halogen lamp directed on the photocell (the photocell may block the synchro circuit on these classical units)?
  • Re-check the triggering in a darker room with a minimum of ambient light.
  • Check the Transmitter with another flash unit.
  • Avoid metal objects or walls between the flash units and the transmitter.
  • In case a flash tube is faulty, you can hear the click sound of the flash unit, but no flash, this would indicate to replace the flash tube.

Dark slide on the picture

If a dark slide appears on your picture, this could be a sync issue when you use too short sync speeds with DSLR cameras.
You need to set the camera shutter speed at least at one value slower to maybe 1/200s or 1/160s.

Read more about flash sync.

Elinchrom units and other flash brands

To trigger a Speedlight or any other flash brand unit with your Elinchrom units, you need the Elinchrom Receiver Plus.

How to trigger up to 1/8000s.

If you use a DSLR camera and want to trigger higher than 1/200s keep in mind that the final Sync Speed depends on the camera, camera electronics, mechanics, software, digital chip size, etc.
A faster synchronization is only possible with some mirrorless cameras that can sync up to 1/1000s or even shorter.
To go higher than the average speed of your DSLR camera (1/200s mostly), please look for the Transmitter Pro. The Hi-Sync or HSS feature allows you to go up to 1/8000s shutter speed.

Learn more about Hi-Sync and HSS technology.

Skyport system compatibility with cameras

All cameras respecting the standard sync triggering system will work.
The Hi-Sync/HSS/TTL features on the Transmitter Pro are only available for Nikon, Canon, Sony, Olympus, Panasonic, and Fujifilm cameras.

What is ODS?

ODS means Over Drive Sync in Hi-Sync mode.
It enables to fine-tune the Transmitter Pro trigger signal to optimize exposure at high shutter speeds while gaining more light.
The ODS Setup offers adjustment from 0.1 to 5.0 ms or can be switched off.
The ODS value will vary depending on the camera and the flash unit used, and must be adjusted manually.

ELC Pro HD and Hi-Sync

ELC Pro HD is not optimized for Hi-Sync.
Hi-Sync works particularly well with slower flash durations but the ELC Pro HD was built to have fast flash durations.
The ELC Pro HD 1000 will produce better results at full power than the ELC Pro HD 500.
On the display of the ELCs, you can see the flash durations for each power level, please pick up the lowest flash duration for better results.

What are the 3 different Quadra heads?

  • The Quadra HS head was designed for optimal performance for Hi-Sync.
  • The Quadra Action (or A) is too fast for the highest shutter speeds which might result in disappointing results. Lowering the shutter speed will produce better results.
  • The Quadra Pro (or S) head is usable up to higher shutter speeds.

Learn more about the 3 Quadra heads

Is your gear compatible with Hi-Sync?

What is HSS, Hi-Sync or HS?

HSS and Hi-Sync allow you to achieve high shutter speed.

  • Hi-Sync (HS) is an Elinchrom technology that is similar to HyperSync from PocketWizard but is much easier to use and produces better results.
  • High Speed Sync (HSS), on the other hand, in general, is a less powerful tool.
    But, with ELB 500 TTL, ELC, and Elinchrom ONE, we have been able to optimize HSS to the point that it is not dissimilar in power to Hi-Sync, thus making Elinchrom’s HSS the most powerful HSS from comparable powered units on the market to date.

More information about HS and HSS technologies.

Elinchrom and Phottix (Odin II)

Odin II is one of the two remote options in the ELB 500 TTL settings menu.
When this remote option is enabled, the ELB 500 TTL is compatible with Phottix Odin II transmitters and Phottix products with built-in Odin II or with Phottix Odin II receivers.
Only available for Canon and Nikon.

Hi-Sync compatibility

Some units are compatible with Hi-Sync, others not.
Please check the compatibility page for more information.

Transmitter Pro and unit compatibility

A list of compatible cameras and flash units with the Transmitter Pro is available here.
www.elinchrom.com/support/compatibility/

Unit is not displayed on the Transmitter Pro

Units equipped with a plug-in Transceiver RX are limited in remote features.
These units can however be triggered and controlled (but with no visual feedback) by the Transmitter Pro.
For more information about compatibility, please check this page.

How to reset the Transmitter Pro to default settings?

Push the left and right speed buttons while the Transmitter is ON (approximately 2 seconds).
This will reset the Transmitter Pro to manufacture settings.
All user settings, except the display contrast, will be reset.

Transmitter Pro firmware update

The firmware of the Transmitter Pro can be updated via the mini USB socket.
Please download the Elinchrom Updater software.

Transmitter triggering problems

Please verify the following points:

  • Transmitter and receiver must have the same frequency channel settings.
  • Transmitter and receiver must have the same synchronization mode settings: Normal or Speed sync mode (ELSP MODE on the Transmitter Pro).
  • Check that the EL-Skyport receiver in all EL units with built-in receivers is switched ON.
  • Try another frequency channel for both transmitter and the receiver of the Elinchrom unit.
  • Reduce the distance between the flash unit and transmitter.
  • Check the hotshoe fitting.
  • Check the camera settings (turn hotshoe communication on).
  • Check that the Transmitter Pro version corresponds to your Canon, Nikon, Sony, Panasonic, Olympus, or Fujifilm camera.
  • Check the list of compatible cameras.

Learn more about Speed and Normal sync mode.

Transmitter distance range

The distance range of the Transmitter Plus or Pro is 200 m (656 feet) outdoors and 60 m (196 feet) indoors.

If the distance is limited, then please try the following:

  • Reposition the units.
  • Increase the distance from walls and ceilings.
  • ELSP Mode:
    In speed sync mode the distance range is reduced by approximately 50%, switch back to Normal sync mode.
  • Outdoors, the distance range could be reduced due to humidity, interference, obstacles, etc.

Change power from the Transmitter is not working

Please make sure your Elinchrom unit and Transmitter are both updated with the latest firmware.
www.elinchrom.com/support/firmware

Use a Transmitter Pro for Canon on a Nikon camera and reverse

Yes, you can use it but in manual mode only.
Only the hot-shoe middle contact is available to trigger Elinchrom flash units.
You can use a Canon Transmitter Pro on a Nikon camera or a Nikon Transmitter Pro on a Canon in manual mode.
You can still control power and see the unit displayed on the Transmitter.
Keep in mind HS, HSS and ODS features are not available and will not have any effect.

Transmitter Pro display in the dark

The Transmitter Pro’s display is backlit and can be used in dark environments.

Change ID unit number

It is not possible to change the flash unit ID numbers.
The ID number is unique to each product and currently unchangeable.
But you can give a custom name directly from the Elinchrom App / Software.

Speed Mode is not working with the Transmitter Pro

If your unit is in Speed Mode (ELSP), your Transmitter also needs to be set to Speed Mode, or the Transmitter will not display the units.

Speed Mode and Transmitter Pro

If you apply sync mode settings (ELSP) to the Transmitter, you need to apply the same settings to the flash unit (same as changes in the frequency channel or group settings).
We recommend using the unit and transmitter always in Normal Sync mode, you gain maximum distance range and only use the HS function for faster shutter speeds, up to 1/8000s.

Gradient, banding and clipping

Gradient refers to the homogeneity of the picture when shooting above the X-sync.
Gear optimized for Hi-Sync, such as the Quadra HS head, limits this gradient effect.
With gear compatible with HSS, this gradient effect doesn’t exist.

Clipping and banding are the same.
Banding is the black band on the picture that occurs without Hi-Sync or HSS technology.
The light out of flash is not synchronized correctly to shutter speed and creates that black band.

The Transmitter does not recognize the unit

Activate the EL-Skyport receiver in your unit.
  1. Switch on the EL-Skyport receiver in the unit.
  2. Set Group and Frequency Channel to 1.
  3. Set the Sync Mode of the unit to Normal (on the Transmitter Pro, under the ELSP feature; the backlit display should appear green).

ELSP mode

The Skyport Transmitter system has 2 operating modes that offer different shooting functionalities.


NORMAL Sync Mode
Green LED – 200 m (656’) working range – Synchro is limited to X-Sync.

SPEED Sync Mode
Red LED – 100 m (328’) working range – Synchro is limited to X-Sync but enables faster shutter speeds only on digital medium format cameras.

To use shutter speeds of up to 1/8000s, the HS / Hi-Sync mode must be activated on the Transmitter Pro when used in both Normal and Speed mode.

Read more about the ELSP mode.

Using strobo mode with an HS Head

We don’t recommend using the strobo feature when using an HS head.

What is Auto Mod?

In the Auto Mod setting, you can decide to activate the modeling lamp to help you focus on your subject.

2 options are available:

  • Shutter; When you press the shutter of your camera, the modeling lamp turns on. This feature is only available on Canon.
  • DOF; When you press the DOF button of your camera, the modeling lamp turns on.

Blue and green light

The blue light in the back of the Transmitter Pro is the TTL communication with the camera.
The green light in the front of the Transmitter Pro is the EL-Skyport communication between the transmitter and the Elinchrom flash unit.

No AF assist light

AF assist works only in very dark environments, and some camera models may not support this feature.

How to setup Hi-Sync/HSS ?

Hi-Sync or HSS mode is detected automatically.
Enabling the Hi-Sync/HSS feature is very simple but different for each camera.
However, some cameras need a specific setup to be able to engage Hi-Sync or HSS.
How to setup hi-sync / hss mode.

 

Transmitter Pro for other brands

Supported cameras are Nikon, Canon, Olympus, Panasonic, Sony, Fujifilm, and Pentax.

Transmitter SR port connector

The SR port of the Transmitters is a 2.5 mm Flash Sync output socket.
This port can be used to connect and trigger directly a flash unit or a flash trigger with a sync cable.
The devices must offer a flash sync input socket to enable a direct cable connection.

Transmitters and modelling lamp control

Control of the modeling lamp is possible with the Transmitter Pro only and/or the Elinchrom App/Software.
It is not possible to control the modeling lamp with the Transmitter Plus.

HS and HSS in the same setup

Yes, TTL Elinchrom units integrated into an existing Elinchrom setup with Hi-Sync and HSS altogether work seamlessly.

Read more about this.

Can the ELB 500 TTL achieve Hi-Sync?

Hi-Sync is not available with the ELB 500 TTL. HSS will be enabled automatically with compatible cameras.

Transmitter Pro and Skyport Plus HS? What is the difference?

Skyport Plus HS is the previous name of the Transmitter Pro and is not used anymore.
Starting from firmware 2.1, bringing TTL compatibility on compatible units, the Skyport Plus HS became Transmitter Pro.

AF assist light not calibrated

Please keep in mind that the AF light red dots are designed based on 2 meters distance to be centered. 
If your subject is too close to your camera and Transmitter, the AF light red dots may be too high.

Enable HS or HSS on Sony cameras

Here are some steps to follow to sort this out:

  • Do not use silent mode, this may deactivate some flash features.
  • Activate in the flash mode setting of the camera fill-in flash or slow Sync.
  • SC Setup by the camera is normal because some Sony cameras can be controlled by the Transmitter.
  • HS mode is automatically activated with the Transmitter Pro version since firmware V.2.10.
  • Hi-Sync and other functions will work only when you use original Sony lenses.
    Workaround: use Sony with the original lens with the Transmitter switched ON and then change to a third-party lens without switching of the devices.

HS or HSS on Fujifilm cameras

Hi-Sync/HSS mode for Fujifilm has to be set up in the camera settings.
Set your Fujifilm camera to the Auto FP (HSS) flash mode in the custom settings menu.
The Transmitter Pro will automatically engage the HS/HSS mode when you raise the shutter speed above the normal flash sync speed.

To set the camera to the Auto FP flash mode, go to:

  • Settings Menu
  • Flash Setting
  • Flash Function Setting
  • Select SYNC mode

Leave the cameras in this custom flash mode all the time.
Note: Do not use silent mode (MS/ES mode), this may deactivate some flash features.

What unit is TTL compatible?

The Elinchrom ONE, the ELB 500 TTL, and the ELC 125 / 500 are compatible with TTL along with the Transmitter Pro.

For more information, please check the compatibility chart.

TTL

Can the ONE achieve Hi-Sync?

Hi-Sync is not available with the ONE.
HSS will be enabled automatically with the Transmitter Pro and compatible cameras.
Note: Elinchrom units integrated into an existing Elinchrom setup with Hi-Sync and HSS units altogether work seamlessly.

Can the ONE achieve HSS (High Speed Sync)?

Yes, the ONE can enable HSS and TTL with the Transmitter Pro.

Skyport system compatibility with cameras

All cameras respecting the standard sync triggering system will work.
The Hi-Sync/HSS/TTL features on the Transmitter Pro are only available for Nikon, Canon, Sony, Olympus, Panasonic, and Fujifilm cameras.

Transmitter Pro and unit compatibility

A list of compatible cameras and flash units with the Transmitter Pro is available here.
www.elinchrom.com/support/compatibility/

Switch from TTL to manual

TTL is only here to help you if needed.
If you don’t want TTL, you can just as easily use it in Manual mode.
You can start in TTL, lock exposure, and then switch to manual, we call this Manual Lock.

Why TTL on Elinchrom products?

We are in a world where we need to work faster with an efficient workflow.
This is why we introduced TTL within our portfolio of products.

Elinchrom TTL units in a classic Elinchrom setup

Yes, you can use Elinchrom TTL units together with older Elinchrom flash units, but only in Manual mode, of course.

TTL and non TTL units in the same setup

Using TTL and non TTL units together is possible, but only when both are used in Manual.
This is because, in TTL mode, the camera controls the pre-flash and main flash synchronization of TTL. It is, however, possible to experiment with slower shutter synchronization speeds to achieve acceptable synchronization of manual with TTL.

What unit is TTL compatible?

The Elinchrom ONE, the ELB 500 TTL, and the ELC 125 / 500 are compatible with TTL along with the Transmitter Pro.

For more information, please check the compatibility chart.

I don’t see my camera as HSS / TTL compatible.

If your camera is not listed as compatible, it simply means that it has not yet been tested with all possible features.
Don’t worry, you can test it, it will not have any negative effect on the camera.

Are TTL and HSS available on the ELC Pro HD?

No, TTL and HSS are not available for the ELC Pro HD.
Please refer to the ELC 125 / ELC 500 if TTL and HSS maters.

Are TTL and HSS available for the ELC 125/500?

Yes, TTL and HSS features are implemented in the ELC 125 and the ELC 500.

 

User manual

Receiver Plus manual

A complete manual for the Receiver Plus does not exist.
You can find additional information here.

Group Button

  • Select the groups in which you have placed flash units in Group 1, 2, 3, 4 to control them separately.
  • To set flash units into different groups, see the flash unit manual.
  • All means that all-flash units will fire or increase or decrease flash power with the -/+ buttons.

 

Mode Button

  • If the lights on the Receiver show up in green, you are in the right sync mode, which we call Normal Sync Mode.
  • By pressing 2 sec. on the mode button, you can change into another sync mode. The light shows up in red, which only works with digital large-format cameras to sync speed above the normal x-sync, up to about a 1/1600s with a Phase One camera.
  • If this setting is used, also the flash unit needs to be configured in the correct sync mode, otherwise no communication.
  • We suggest not using this feature since it does not bring any advantage with DSLR cameras and reduces the distance range by 50%.

Learn more about Normal and Speed mode.

CH Button

This button allows using other frequencies in case there is interference with other wireless networks.
The frequency settings must also be changed on the flash unit, otherwise no communication.

Transmitter Plus manual

A complete manual for the Transmitter Plus does not exist.
You can find additional information here.

Group Button

  • Select the groups in which you have placed flash units in Group 1, 2, 3, 4 to control them separately.
  • To set flash units into different groups, see the flash unit manual.
  • All means that all-flash units will fire or increase or decrease flash power with the -/+ buttons.

 

Mode Button

  • If the lights on the transmitter show up in green, you are in the right sync mode, which we call Normal Sync Mode.
  • By pressing 2 sec. on the mode button, you can change into another sync mode. The light shows up in red, which only works with digital large-format cameras to sync speed above the normal x-sync, up to about a 1/1600s with a Phase One camera.
  • If this setting is used, also the flash unit needs to be configured in the correct sync mode, otherwise no communication.
  • We suggest not using this feature since it does not bring any advantage with DSLR cameras and reduces the distance range by 50%.

Learn more about Normal and Speed mode.

CH Button

This button allows using other frequencies in case there is interference with other wireless networks.
The frequency settings must also be changed on the flash unit, otherwise no communication.

Elinchrom user manual and documentation

Here you can find all Elinchrom user manuals and use-full documentation:

www.elinchrom.com/support/download-center/

 

 

Zoom

Old Elinchrom units compatibility with current accessories

We use the same Elinchrom mount since 1974, which means old units are still compatible with actual accessories.

Fuse replacement

Mains fuse

  • Before changing a blown fuse, switch OFF the unit and remove the mains cables.
  • Open the small drawer in the mains plug with a screwdriver and replace the fuse with the spare one located in its support case in this drawer.
  • Please, also make sure to check the correct rating of the fuse.

Modeling lamp fuse

  • Switch OFF the unit and replace the blown fuse with a new one, in the correct rating.
  • The fast blow fuse will protect the triac of the modeling lamp circuit, the lamp, and the flashtube.

My flash head is dropping down

It might be that the rubber brake discs in the tilt head are consumed or greasy.
You can try to clean them with alcohol or use an anti-grease liquid that does not ruin the rubber.
If this does not help, please contact your local Elinchrom service center.

Color temperature and consistency output

All flashes are extremely consistent in flash power output and may vary due to the glass flash tube by a 1/10th of an F-Stop or even less.
The color temperature is stable. The color shifts over 3 f-stop flash power regulation is about 200 – 300 Kelvin or even less, but when set to a certain flash power output each flash is consistent.
At minimum power, the flash color temperature tends to be warmer. At full power, it tends to be cooler, due to the voltage regulation of the capacitor for different flash power outputs.
This will not affect the image result, since studio lights are a mix of old and new units at different power levels with silver and white reflectors or Softboxes of different brands and fabrics.
The difference between a silver reflector and a softbox can show a gap in the color temperature, maybe 500 K or more.
The flash duration and specifications at full power you find in the user manuals.

What unit is TTL compatible?

The Elinchrom ONE, the ELB 500 TTL, and the ELC 125 / 500 are compatible with TTL along with the Transmitter Pro.

For more information, please check the compatibility chart.

What unit is HSS compatible?

Please check the compatibility chart to know what unit is HSS compatible.